Candy Crush Saga

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Help: Ads Freezing entire game. No prize!

Ads play and then do not give you the prize at the end. You have to close then entire game to be able to play. What’s going on?

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Comments

Diamond_Lim

https://community.king.com/en/blog/discussion/comment/2746208#Comment_2746208

Thank you for your answering and playing Candy Crush Saga now! 🤗

We have great news! We are happy to announce that the issue with not being able to close an Ad after watching it should be fixed on yesterday! Please restart your device if the issue persists and make sure you have the latest game app version installed.

Thank you for your patience and have a Sweet day! 🍬🍫

Tyverbaby83

https://community.king.com/en/blog/discussion/comment/2743708#Comment_2743708

Candy Crush

Diamond_Lim

https://community.king.com/en/blog/discussion/413935/help-ads-freezing-entire-game-no-prize

Hello there! 👋😊

Great news! We are happy to announce that the issue with not being able to close an Ad after watching it should be fixed! Please restart your device if the issue persists and make sure you have the latest game app version installed.