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amtunnell
amtunnell Posts: 27 Level 2

I click on 'change my picture' under my profile and it keeps just refreshing the page, it doesn't give me an option to upload a picture only choose an avatar what am I doing wrong here this site is not user friendly to me

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  • Diamond_Lim
    Diamond_Lim Posts: 151,189 Diamond Diaries Moderator
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    Hello there! @amtunnell 👋

    Welcome to Sweet King Community! 👑

    Do you mean you want to change your own picture on King Community? Right? 🤔

    Oops! You must be reached Level 5 (500 posts and 1000 points) first that you can ask to change your own picture by Community Team on private message. 😊

    I hope you can understanding. 😊

    Also check out here the Road to become a King Community Legend and beyond! 😉

    Anyway, Which King's game have you playing? 😊

    Whilst you are here, you click on spoiler warning button here then read full definition about Guide (Help you find your way around King Community), Excel Spreadsheet (Support, Discussion, Contests, Ideas, Videos, etc.) and More Topics 👇😊

    You can check out this guide as it will help you find your way around King Community. I am so happy that you joined us here. You are going to love the contests, meeting new people who love the game as much as you do. If you have any game questions at all, I am going to add a link here that will open up as an Excel spreadsheet. On the left you will find your game and then scroll across to where you would like to go. For example, do you have a game issue question? Then click on your game Support link. Would you like to meet other game players that play the same game as you? Then click on the Discussions link. Don't forget to check out the current contests for your game for a chance to win some free gold bars for your game.


    Excel Spreadsheet (Support, Discussion, Contests, Ideas, Videos, etc.)


    You can also check Want to subscribe on Tagging List of King's Games and More Topics as received your tags on your notifications when contests and more exciting threads released if you want to subscribe. And also check Let's help to create/vote amazing ideas on CCS, CCSS, CCJS, CCFS, FHS and COTR as we need help to create another new ideas and vote active amazing ideas that we hope these ideas implemented. 😊

    If you have any questions, please ask any one of the Game Moderators or our Hub Moderator @wykoon. To tag them, click the @ symbol and then type out our name. A drop box will appear, click on the correct name your tag should now be showing up in bold or simply click on the "Quote" function right below our message box so we get your notification.

    Have a nice and safety day! 😊

  • amtunnell
    amtunnell Posts: 27 Level 2
    edited February 2022
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    I'm past level 500 and have been playing and.posting since 2013. The problem is you have an old email address that I cannot access. My phone saved it to log in.. but I can't change anything.. I've spent a lot of money and this page is not user friendly. My game lose my purchases.. they've taken money and rewards disappear. A lot! My correct email is.... Of like to have someone update it , compensate many many losses and aggrivation. Please help me.


    *Edited by CM:⛔️That’s too much personal information. For your own safety and protection, do not share your email address - Our House Rules

  • Diamond_Lim
    Diamond_Lim Posts: 151,189 Diamond Diaries Moderator
    Options

    Hello there! @amtunnell 👋

    Welcome to Sweet King Community! 👑

    You report this to our Player Support team here and then ask a problem and send your Game ID (How to find your Game ID) to them, so I hope they can help but waiting longer. 😊

    If you wanna to ask Game Question, please ask on Correct Game Area. Here is this link (Excel Spreadsheet) to find your game and then the support area :

    Excel Spreadsheet (All of King's Game Community Lists such as Support, Discussion, Contests, Ideas, Videos, etc.)

    Whilst you are here, you click on spoiler warning button here then read full definition about Guide (Help you find your way around King Community), Excel Spreadsheet (Support, Discussion, Contests, Ideas, Videos, etc.) and More Topics 👇😊

    You can check out this guide as it will help you find your way around King Community. I am so happy that you joined us here. You are going to love the contests, meeting new people who love the game as much as you do. If you have any game questions at all, I am going to add a link here that will open up as an Excel spreadsheet. On the left you will find your game and then scroll across to where you would like to go. For example, do you have a game issue question? Then click on your game Support link. Would you like to meet other game players that play the same game as you? Then click on the Discussions link. Don't forget to check out the current contests for your game for a chance to win some free gold bars for your game.


    Excel Spreadsheet (Support, Discussion, Contests, Ideas, Videos, etc.)


    You can also check Want to subscribe on Tagging List of King's Games and More Topics as received your tags on your notifications when contests and more exciting threads released if you want to subscribe. And also check Let's help to create/vote amazing ideas on CCS, CCSS, CCJS, CCFS, FHS and COTR as we need help to create another new ideas and vote active amazing ideas that we hope these ideas implemented. 😊

    If you have any questions, please ask any one of the Game Moderators or our Hub Moderator @wykoon. To tag them, click the @ symbol and then type out our name. A drop box will appear, click on the correct name your tag should now be showing up in bold or simply click on the "Quote" function right below our message box so we get your notification.

    Have a nice and safety day! 😊

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