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New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
What do I do?
purplewiccan65
Posts: 7
Level 2
I've lost all my players and I cannot get a connection
Thank you
Bonna Bickford
3
Comments
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Is there anyone that can help...I thought That this is the place to go to get support...
1 -
Hello @purplewiccan65 !
You're absolutely right, the Community is the place to get support...it's just that your question got lost- I'll move it to the Players' Corner and please let us know which game you need help with- is it Candy Crush Saga?
Please accept our apologies for the delay!
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Welcome to Sweet King Community! 👑
Which King's game are you asking this problem? Are you asking this problem on Candy Crush Saga? 🤔
Try following these troubleshooting steps of Crashing/Freezing issue/bug here (any device) that I hope nothing this happens. 😊
I think uninstall and then reinstall steps then must allow the confirmation message to show for the software to register it is the best solve problem that I hope nothing this happens too.
⚠️ NOTE ⚠️
If you want to try uninstall and reinstall steps, you have your gold bars and level progress are saved/transfered but all of the boosters and inventory lives are lost and some events will be reset or gone when you save your progress completed with your Facebook or Kingdom Account connected.
Find most common issues and FAQ:s in Support Area here and in Help Center here!
And please select your game area here then click on Support Area and finally you ask a question about game then waiting for their answer and help you faster and better. 😉
Have a nice and safety day! ❤️😊
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Thank you...I will try!
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You are welcome and hope this issue solved after following these solve steps! 🤞😊
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Now my game Candy Crush Soda Saga says that ir can't give rewards right now?
Says something about the connection..I'm wondering whats wrong with the game?
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Welcome to Sweet King Community! 👑
Thank you for your answering this problem and also playing Candy Crush Soda Saga now.
Don't worry! Let me tagging @Pitty_Kitty @Yosca who are Soda Moderators helping Soda Players around Soda Community! 😉
If you want to ask this game question, please click and ask on Candy Crush Soda Support Area here next time! Thanks! 🤗
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Hello @purplewiccan65 and welcome to Soda community!
If the connection error message says "there was a connection error, try again in a bit", please head over to this support discussion here
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Thank you...will do
Thank you
1
