🔥 Hot Right Now
🌐 Accessibility features: How are these new features helping you play? - Join HERE and a chance to Win Gold Bars
🌐 Accessibility features: How are these new features helping you play? - Join HERE and a chance to Win Gold Bars
Lives
KimBickett
Posts: 2
Level 1
in Discussions
Comments
-
Welcome to Sweet King Community! 👑
Oh Dear! Which King's game are you asking this problem first? 🤔
And please select your game area here then click on Support Area and finally you ask a question about game then waiting for their answer and help you faster and better. 😉
Have a nice and safety day! ❤️😊
-
Hi Kim,
I understand how you feel. Please try the following standard troubleshooting steps.
- Check your internet connection. Disconnect and Reconnect again.
- Check for new updates of the game through the app stores. If the game is up to date go to step 3.
- Clear the game cache. DO NOT attempt to uninstall your game or clear data. This will erase all your game progress and boosters that you've saved up.
- Restart your device and go back to the game as usual. Play a level and see if some of the basic features such as sending/receiving lives are back to normal.
- If all fails, Read this article to get some insights Why can’t I play King games on iOS 9 and Android 4 anymore?
Please let us know if you still have the same issues with your game and we will try to help you further.
Thank you and have a pleasant weekend.
