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faby_96
faby_96 Posts: 2

Level 1

I made a purchase now I no longer have ads of any sort can’t even get boosters. Has anyone been able to resolve this ☹️

Comments

  • Diamond_Lim
    Diamond_Lim Posts: 165,554

    Welcome to Sweet King Community! 👑

    The video ad feature is still a test feature, which means that some of you can get Lives, while others can get Booster or other items from this feature.

    This also means that the video ad feature will not always be available and not found in all player's games or on all devices.

    So if you at the moment are missing the video ads in your game, just stay tuned and keep an eye in the game to see when it's back.

    Also check wykoon the Community Hub Moderator suggested another answer here.

    Find most common issues and FAQ:s in Support Area here and in Help Center here!

    And please select your game area here then click on Support Area and finally you ask a question about game then waiting for their answer and help you faster and better. 😉

    Have a nice and safety day! ❤️😊

  • bigfish
    bigfish Posts: 56

    Level 3

    It has only worked on my i-pad never on my phone or my other i-pad, why put them on if you can not

    use them. this game is getting so boring now

  • faby_96
    faby_96 Posts: 2

    Level 1

    Mine would work until I made the mistake of purchasing a deal of special candies and unlimited lives now all ads and special candies are gone. I am seriously debating on deleting the app now.

  • Diamond_Lim
    Diamond_Lim Posts: 165,554

    Welcome to Sweet King Community! 👑

    The video ad feature is still a test feature, which means that some of you can get Lives, while others can get Booster or other items from this feature.

    This also means that the video ad feature will not always be available and not found in all player's games or on all devices.

    So if you at the moment are missing the video ads in your game, just stay tuned and keep an eye in the game to see when it's back.

    Also check wykoon the Community Hub Moderator suggested another answer here.

    And you can also still earned more free boosters (gold bars) by another in-game features/events (also contests on this community) that you can use the boosters to beat any tricky levels too. 😉

    ⚠️ Need more help? Check our FAQ:s HERE and Help Center HERE!

    If you want to ask this game question, please ask on Candy Crush Support Community (Correct Area) next time. Thanks! 😉

    Have a nice and safety day! ❤️😊

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