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Good morning
. Tried to play Jelly Saga this morning and found all my progress had mysteriously disappeared and the game had reverted back to the start.Played it yesterday ok with my last level about 500.Have done nothing in between that would exlain this.Any ideas or do I just have to put up with it and start again.The game is also asking for my date of birth as well as if I,d never played it!
Update.
Started the game and logged in to my account.This has now reset my progress to where it left off yesterday .😄
Hi yes my friend if this happens always log out and leave your device off for a moment or two it will retrieve any saved progress
Sometimes you may have to play 1 level then repeat the logging out
Glad you are now good to go 🤮
Hello and welcome
When you play in FB you have to save your progress every time. With a King account this happens automatically. You are welcome to synchronize both accounts. You can find this in the help center and it can help you. If you have any further questions, please come back and I will answer them for you.
Have fun playing
So happy resetting your game worked. Happy playing 💕