Low Vision Support

ShannaSkywolf · March 2020

@Nck , good morning! thank you for your kind words and for sharing about your friend! I am sure your friend will be overjoyed to find some assistive aids that help with seeing print! 😎💗

catking · April 2020

Hello, I need an advice in this problem. By contacting the technical support, I have receiveid always an automatically generated answer. After finishing level 1827 and accesing 1828 it appears this image. Please HEEELP me! Thank you!

_Elsa_ · April 2020

Hi @catking what game is that? It might be that the studio stopped creating levels using Flash which is what king.com uses. Adobe is not going to be supporting Flash after December 2020 so the games are all going to switch over to HTML5. If you tell us what game it is then we can get more information for you.

catking · April 2020

It is Pet Rescue.Thank you for your kindness, Elsa!😊

_Elsa_ · April 2020

I am going to tag @Lynette who is a Superstar and she plays this game. Maybe they switched over to mobile for newer levels but she can tell you more about the game than I can.

Lynette · April 2020

https://community.king.com/en/blog/discussion/comment/661061#Comment_661061

Hi @catking ,

I'm sorry to say that your problem is because you are playing the game on King's own site and they have not updated the games on there to HTML5 yet (They do say an update is coming but we don't know how long)

To continue playing you can play the game on facebook or download the app on Windows 10 on computer, or on any mobile device.

If you need help or links to do this just reply here with what device you will be playing on and we can help 😊

catking · April 2020

https://community.king.com/en/blog/discussion/comment/661806#Comment_661806

Thank you, Elsa!

ShannaSkywolf · April 2020

hi @catking , it's a pleasure to meet you! Congrats on your victorious game play on Pet rescue! Amazing!! I am sorry to hear that you had a game issue but I am glad to see that @Elsa and @Lynette helped to resolve it. Thank you both!

I hope that you are well on your way to rescuing more adorable fur-persons, @catking ! If you ever find that you need any help with anything game wise or community wise, just holler and an amazing community member, manager, game expert, community expert, superstar, and.or legend will happily assist you!

Have a spectacular day, everyone!Many blessings to you and your families, and stay safe! 💗

catking · April 2020

Thank you, dear ShannaSkywolf !♥️

DeepshikhaSharan · April 2020

@ShannaSkywolf This discussion is extremely helpful for people with low vision. My vision is not perfect too but it is at least this good that I can survive with normal glasses with a low lens number. My left is a bit weak but right is completely fine.

Low Vision Support

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