Alex_The_Witch

Game Expert

Comments

  • https://community.king.com/en/candy-crush-soda-saga/discussion/499551/candy-crush-soda-is-freezing-if-miss-day-prior-to-new-day-7-bonus-boost-and-cannot-get-past-the-free Hey there! I'm sorry you're experiencing this. Please refer to the post below:…
    in Candy crush Soda is freezing if miss day prior to new day 7 bonus boost and cannot get past the free Comment by Alex_The_Witch June 1
  • https://community.king.com/en/candy-crush-soda-saga/discussion/499547/activities Hey there! I hope you're doing well. I'm sorry to hear about this, but rest assured it is expected for some events and features to change and even become temporarily unavailable, so there’s nothing to worry about. Please note that special…
    in Activities Comment by Alex_The_Witch June 1
  • https://community.king.com/en/candy-crush-soda-saga/discussion/499544/got-new-phone-how-do-i-get-past-info Hey there! Hope you're doing well. To recover your previous progress on a new device, please follow these steps: Make sure that your King account is correctly disconnected from the game (if you are currently…
    in Got new phone how do I get past info Comment by Alex_The_Witch June 1
  • https://community.king.com/en/candy-crush-soda-saga/discussion/499542/minha-foto-no-meu-cadastro-nao-eh-a-mesma-foto-do-cartao Hey there! I hope you're doing well. I understand that the picture you registered your account with isn't the same picture you're seeing in the game. For issues of this kind, it's best to reach out…
    in Minha foto no meu cadastro não eh a mesma foto do cartão ..... Comment by Alex_The_Witch June 1
  • https://community.king.com/en/candy-crush-soda-saga/discussion/499541/i-have-not-been-receiving-my-daily-rewards Hey there! Hope you're doing well. I'm sorry to hear you're still experiencing issues. Yes, as you mentioned, the issue is still being investigated and worked on by our Studio team. Please refer to this post to…
    in I have not been receiving my daily rewards Comment by Alex_The_Witch June 1
  • https://community.king.com/en/candy-crush-soda-saga/discussion/499539/i-m-frozen Hey there! Hope you're doing well. I'm sorry to hear you're having technical issues. Please refer to the post below: https://community.king.com/en/candy-crush-soda-saga/discussion/498426/%EF%B8%8F-being-investigated-daily-rewards-stuck-on-ipad…
    in I’m frozen Comment by Alex_The_Witch June 1
  • https://community.king.com/en/candy-crush-soda-saga/discussion/499537/how-do-i-retrieve-my-levels-on-a-new-phone Hey there! I hope you're doing well. I understand you're having some trouble recovering your old progress. For issues of this kind, it's best to reach out to our player support team, as they have the proper…
    in How do I retrieve my levels on a new phone? Comment by Alex_The_Witch June 1
  • https://community.king.com/en/candy-crush-soda-saga/discussion/499536/i-earned-points-from-google-play-how-do-i-use-them-for-my-game Hey there! Hope you're doing well. By going into the Play Points Area, you will be able to purchase, using your accumulated points, either game specific coupons or Google Play Coupons. They…
    in I earned points from Google play how do I use them for my game Comment by Alex_The_Witch June 1
  • https://community.king.com/en/candy-crush-soda-saga/discussion/499529/am-on-level-3102-and-am-frozen-out-on-my-ipad Hey there! I hope you're doing well. I understand you're experiencing technical issues with your iPad. Please note that the issue is most likely due to this:…
    in Am on level 3102 and am frozen out on my iPad Comment by Alex_The_Witch June 1
  • https://community.king.com/en/candy-crush-soda-saga/discussion/499528/cannot-play-candycrush-soda-offline Hey there! I hope you're doing well. I understand you're having some trouble with the game's offline version. Here's how to reach out to our player's support team:…
    in cannot play Candycrush soda offline Comment by Alex_The_Witch June 1
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