Laura_Grosvenor

Champion

Comments

  • Richie, if you continue to be rude, I will stop answering you and you won't get any help at all. I am a volunteer and I do not work for King Care. I will also let the Moderator know about your issue, and she can deal with it herself. I answered you to the best of my ability and I do not appreciate you being rude to me.…
    in 2598 .... seriously...you have to wait for the conveyor to slide over the cherries.. only 16 moves Comment by Laura_Grosvenor March 2018
  • Hello IL2WV! Thank you for contacting King Care! Can I ask if you were able to successfully sync your FB account with the game? Let me know and I will get you an answer as soon as I can. I hope you have a great day!
    in Gifts and messages lost Comment by Laura_Grosvenor March 2018
  • Hi there David! Thank you for contacting King Care. Can you try these troubleshooting steps to see if it helps? If not, then reply back and I can see what else can be done or I can send it to the Moderator who may be able to help you get the account back. I hope you have a great day!…
    in Lost Account Comment by Laura_Grosvenor March 2018
  • Hello Richie. Firstly, can I ask you not to use caps when you are typing a post? It is considered yelling and very rude to do so. The SuperStars are here to help, but we are only volunteers who spend a lot of time finding answers for the players. I am a player myself, even though I am not even close to this level, and I…
    in 2598 .... SERIOUSLY...YOU HAVE TO WAIT FOR THE CONVEYOR TO SLIDE OVER THE CHERRIES.. ONLY 19 MOVES Comment by Laura_Grosvenor March 2018
  • Hello Sreyashi. Unfortunately, we can not deal with purchase issues here on the forum, as it requires sensitive information. Here is a link where you can find all the information and contact information you need. Have a great day! https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1
    in Paid for piggy bank but no gold Comment by Laura_Grosvenor March 2018
  • Hello there Amy. I have asked my fellow SuperStars if they have any ideas as to why this is happening. Hopefully, one will be along shortly to answer your question. I have no idea what is going on there since I am not familiar with this event myself. Thank you for contacting King Care and have a great day!
    in Bubblegum Hill didn't give any coin for winning and I never got notification that I was dethroned. Comment by Laura_Grosvenor March 2018
  • Hi Stormy! Here are some articles you can go through to see if they solve your issue. Remember to connect to Facebook https://care.king.com/en/blog/article/remember-to-connect-to-facebook Remember to connect to the Kingdom https://care.king.com/en/blog/article/remember-to-connect-to-kingdom-1 Remember...if you play through…
    in Can anyone help me Comment by Laura_Grosvenor March 2018
  • Hello there Bcjmom. Thank you for taking the time to write to King Care! Here is an article that may answer your question. If you have any further questions, then please do reply to this and I will see what else I can answer for you. I hope you have a great weekend and a great day!…
    in Space dash Comment by Laura_Grosvenor March 2018
  • Hello Mrs. P! Thank you for contacting King Care. I have let the Moderator know about this issue, but please be patient as it is a holiday weekend and she won't be back in the office until Tuesday at least. I appreciate you taking the time to come here and tell us about this issue, and hopefully, it will be solved for you…
    in Why are awarded prizes disappearing? Comment by Laura_Grosvenor March 2018
  • Hello Doris! I am sorry it has taken this long to answer you, but I have passed this on to the SuperStars to see if they have any ideas about why this is happening. I will also pass this on to the Moderator, but she won't be back in the office until Tuesday, so please be patient and she will get back to you as soon as…
    in Candy Crush Saga, Level 3217 Comment by Laura_Grosvenor March 2018
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