Comments
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Hello Johanna. I do apologize for the delay in answering, but it is a holiday weekend, and the Moderator is not in the office until Tuesday at least. I see you are having an issue with your levels. Here are some troubleshooting tips for you to try. I can let the Moderator know about this, but as I said, it is a holiday…
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Hello Mumisfun! Can I ask if you made sure the time and date on your tablet is set to the current time and date? To do this, you go to settings and somewhere in there is the time/date option. Once you've made sure it is set to the right time and date, I would reboot my device, reconnect through FB or the Kingdom, and see…
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Hi glennwells. Thank you for writing to King Care. I am not near this level, so I can't personally see what you are talking about, but I have asked my fellow SuperStars who are somewhere near this level to see if they can't give me an answer to this one. If we need to, we will elevate this to the Moderator if need be so…
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Hi Carol.You need to make 1 Wrapped on Wrapped combo, 1 Striped on Striped combo and make 2 Sprinkle Bombs.Hope that answered your question! Have a great day!
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Hello Dean! I am sorry you're having such a difficult time with this. I know you said your browser is up to date, but can you try these troubleshooting tips to see if there is still an issue? If you still are on the wrong level, let us know and I can pass it to the Moderator so she can see what is going on. Thank you and…
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Hello JustPlaying! I am so sorry about the delay in answering. I have sent this post for the Moderator to see so she can see if they can fix this issue. I, myself, play Blossom Blast a lot, and I can understand how frustrating this can be. The Moderator will be back after Easter Break, so hopefully we can get you an answer…
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@Elsa I think I get what he is saying. It seems like the claim prize button is glitched or something and doesn't let you claim your reward later, or disappear like it is supposed to after the time is up. It does seem like it starts ticking from the time that notice comes up, and NOT when you press accept. I think we should…
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I understand. The Mods will be back tomorrow morning, so I am sure one will get in touch with you as soon as they get back into the office. They have the ability to look into players' accounts to see if something is happening with it that they can fix, we just pass the info on to them, especially on the weekends. I am sure…
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Hm. This might be one for the Mods to look at. Can I ask you first if you tried uninstalling and reinstalling the game and then reconnecting and/or clearing the cache on your device to see if that is preventing the syncing? I will also let the Mods know about this to see if they can look and see what is going on. Hang…
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I will let the Team know that this level might need to be looked at. :) King appreciates your feedback, so let me elevate this to the Mods so they can look at it. Thanks again!
