Please post a screenshot that shows your location on the map in these two threads below (click on the green 'View Post' to open them). Posting it elsewhere will not work.

This is a known issue. It's a matter of dispute whether this is a bug or intended by the game makers. You are supposed to remove the marmalade row by row, and avoid using color bombs (or combos) or setting off fish. Either of these can create a gap in the marmalade, potentially leading to an endless loop. Below are a few…

You must feed the frog with candies until it glows, then click on it, then click on another place on the board, and the frog will jump there. To get three frogs, you will need to do it three times. My level 8096 doesn't have a frog. Does yours have one?

This is determined by the programming of each particular level. It can be once every move (rarely), once every two moves, once every three moves, etc. Once every three moves is the most common setup. Whether the stripe is horizontal or vertical, is down to luck.

Hello @Ro57 Please check the answer here (click on the green 'View Post'):

I managed to pass it, somehow, but I agree about it being a nightmare as its heavily based on luck. The game must give you a way to get rid of the skulls quickly and then provide you with combos to hit the shells and/or chances to feed the frog. Start off by making a wrapped candy, then another one to collect the key…

The leaderboard scores are updated every few minutes, but other information is updated less frequently, resulting in much confusion. The only thing that is really suspicious would be if they suddenly make a huge jump up in score in just a few minutes. If this happens, then you'll probably need to report it. Wishing you…

The player's current level at the top of the Player Card only updates twice a day, so you can't tell if they have been on the same level or not. If there's anything else you find suspicious about this player, please click on the Report Abuse link located at the bottom of this page. Once you have clicked on the link,…

Hello @TraceeS3 Despite the glitch, I was able to pass this level, and I believe it's a glitch with the graphics. The curl is being mistakenly depicted as off the board when it's actually located elsewhere. The problem is that the real curl is not visible. The glitched curl was removed after exploding the red wrapped candy…

Is there anyone else on your board with that green creature avatar, aside from Nina? If not, is your group having fewer players than it should now? Or did someone new appear?