QueenB

Community Manager

https://community.king.com/en/candy-crush-saga/discussion/509754/level-number-325 Hi @aditya9423 , welcome to the Community 👋 Thanks for reaching out. Try focusing on clearing blockers as early as possible and look out for special candy opportunities. Striped and wrapped combos can make a big difference here! Also, if…

Hi everyone 👋 Thank you so much for all the feedback you've shared about the recent changes to the Chocolate Box tasks. I’ve read through your comments and passed them along to the team so they’re aware of how these changes are affecting your experience, especially for those of you at the end of the map or currently unable…

Hi there @vikrant01 I’m really sorry to hear that you’ve been having trouble with your purchase. Unfortunately, the Community team can’t look into or process purchase-related issues. These are handled by Player Support directly. If you haven’t already, please also try reaching out to Google to request a refund as they can…

https://community.king.com/en/candy-crush-saga/discussion/509484/welcome-back-queenb Oh Carol... this actually made my day 🤗 I'm not even going to pretend to act cool about it, I loved reading this and missed you all too! Also, please don’t hold back on the feedback 🧠😅 That’s my brain’s workout routine…. You're one of…

A quick note about the new Help Center chat! Thank you all for sharing your first impressions with us! We wanted to clarify something important: 👉 The chat is designed to give you faster answers to the most common questions. 👉 But don’t worry – if your issue isn’t solved through the chat, you can still open a support…

https://community.king.com/en/candy-crush-saga/discussion/507110/just-when-you-think-they-are-going-to-start-including-the-people-at-the-end-of-the-map Thanks a lot for sharing this feedback 🙏 I’ve passed it on to the team so they’re aware of how this affects players at the end of the map. I can’t promise any changes, but…

https://community.king.com/en/candy-crush-saga/discussion/comment/3389500#Comment_3389500 Hi Carol, Just wanted to let you know that I’ve shared this feedback once more with the studio so they’re aware of how often this is coming up, and I’ve asked if they can take another look and hopefully prioritize it. I can’t promise…

Hi everyone, I’m really sorry this is happening again with the Episode Race. I completely understand how frustrating it must be to see the flag appear and then nothing actually start. I’ve shared this feedback once more with the studio so they’re aware of how often this is coming up, and I’ve asked if they can take another…

https://community.king.com/en/candy-crush-saga/discussion/506985/urgent-help-needed-account-deleted-in-error-after-10-years-case-15829610 Hi Sylvia, I’m really sorry to hear about what happened with your account. I can imagine how upsetting this must feel after so many years of playing. I’ve checked, and I can see that you…

https://community.king.com/en/candy-crush-saga/discussion/507005/level-19960-is-so-hard-why-been-on-it-for-a-long-time-if-you-have-no-gold-you-can-t-pass-it-not Hi @pumcar I hear you. Thanks for sharing how you feel. Some levels can definitely be more challenging than others, especially depending on which features or…