QueenB

Community Manager

Comments

  • https://community.king.com/en/candy-crush-saga/discussion/503655/i-accidentally-deleted-my-account-so-what-can-happen-now Hi @shekhar1150 👋 Thanks for reaching out! Just to better understand your situation, can you confirm what exactly happened when you tried to delete your account? In the game, tapping the “Delete…
    in I accidentally deleted my account. So what can happen now? Comment by QueenB July 17
  • Hi @Carol -38 😃 Okay but first, can we just say how much we appreciate your honesty and sense of humor? 😂 You're basically the Daily Treat Machine of the Community: we never know what you're going to give us next, but it always makes us smile. Sorry to hear the Treat Machine turned from “yay” to “meh” this quickly. Totally…
    in I'm liking the new Daily Treat Machine Comment by QueenB July 17
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3365279#Comment_3365279 Hi again @Carol 👋 Thanks so much for following up and I’m really sorry this happened again. As I mentioned earlier, some players are currently in a test group where the Express Delivery rewards have changed slightly. And while that…
    in Candy Crush Train not working properly Comment by QueenB July 17
  • https://community.king.com/en/candy-crush-saga/discussion/503656/the-amount-i-use-in-buying-gold-bars-went-up Hi @sweetspinkies and thanks for reaching out! Just to clarify, the price of gold bars can sometimes vary depending on your app store region, currency exchange rates, or changes in the store’s pricing policies. We…
    in The amount I use in buying gold bars went up Comment by QueenB July 17
  • ✅ Season Pass is back! Great news! The issue with the missing Season Pass has been fixed. If you’re still not seeing it, try restarting your game and device. That should do the trick! Thanks for bearing with us 🤗
    in Season Pass disappeared - ⛔️(Edited by CM: issue has been fixed)! Comment by QueenB July 17
  • We've had a problem with the Daily Treat Machine, and some players reported it froze when they claimed their reward. The clever people in our studio have solved it, so please update your game to get the fix on your device. How to update your game: On an Apple device: Open the App Store app. Tap the Updates button in the…
    in The new daily treat machine is not working - Edited by CM: (Under Investigation)! Comment by QueenB July 17
  • https://community.king.com/en/candy-crush-saga/discussion/503616/finally-quitting-the-game https://community.king.com/en/candy-crush-saga/discussion/comment/3365062#Comment_3365062 Thanks for taking the time to share how you’re feeling, we really appreciate the honesty. I know it's never easy to say goodbye to something…
    in Finally quitting the game Comment by QueenB July 17
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3364726#Comment_3364726 Thanks and I had the wrong ID 😅 You should be receiving a pop up soon if you refresh the game app 😃
    in 🎉 Help Us Shape Level 20 000! Comment by QueenB July 16
  • We’re happy to hear that Level 17874 is now beatable again 🙌 Appreciate you all sharing feedback and your patience while we got this fixed 🐟 Let us know if you continue to experience anything odd, but otherwise, happy playing 💪
    in BUG in level 17874 - Edited by CM: (Fixed) Comment by QueenB July 16
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3364669#Comment_3364669 Hmm. strange 🤔 the rewards are still showing up as pending so it has not been accepted yet. Can you confirm your ID again, I might have the wrong one 😅
    in 🎉 Help Us Shape Level 20 000! Comment by QueenB July 16
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