Tess92 Level 5

Hi @Manfred33 !😊 There are some levels in the game where you can't choose boosters at the start. This can happen for various reasons such as the introduction of a new blocker (in this case the Crystal Candy) or when there are too many blockers within the levels which would prevent you from making moves with the addition of…

Hi @Julietmithra and welcome to our sweet Community! 🤗 Have you also tried logging out and back into your account?

Hi @abriggs04 and welcome to our Community! 😊 Sorry to hear this happened to you! It may have been a momentary bug, try restarting your device, this should fix the problem. Let us know if the last cherry falls.

Hi @sonyahurst and welcome to our Community! 😊 Would you like to start the levels all over again?

Map levels are updated every Wednesday. On Wednesday you will have new 45 levels to pass.

Hi Ada! 😊 When you get to the end of the map, don't click on the star with the rainbow you see, this way you won't participate in the tournament. Unfortunately, Star Tournament levels are not counted as normal map levels and for this reason they are not counted towards the Weekly Contest.

Hi @bblmom3 and welcome to our Community! 😊 Unfortunately when this happens it is necessary to repeat the level. The game will probably have looped after making a particular move.

Hi @charlottedc95 ! 😊 I checked the level and the frog should actually be there. Check that you have the updated App and also turn off your device for a few seconds. Let me know if it works.

Hi @KatheeCrusher and welcome to our sweet Community! 😊 You have to match the frog as a normal candy. When the frog eats enough candy it will get bigger, it will start to throb, and you can move it wherever you want. When the frog lights up, move it to the center of the squares above so that the licorice trapped by the…

Hi @kausyKF and welcome to our Community! 🤗 The badge/banner should automatically appear in-game, but sometimes it may take longer to change. Try passing a few more levels and then replaying level 5000, this might help to make it change.

Candy Crush Saga! 🍭💖

Hi @diane0813 ! 😊 If you are referring to the game badge/banner, it will be added automatically. Sometimes it doesn't appear right away and you may need to pass a few levels to see it appear. Also try passing level 5000 again to see if you can get it.

Hi @popeyito9336 ! 😊 If you're referring to the Tournament of Stars at the end of the Candy Crush map, you can't quit it, you'll have to wait until Wednesday when the tournament is over. If you don't want to participate just don't play it, it will reset tomorrow.

Hi @sidjim and welcome to our Community! 🤗 If you are referring to the game badge/banner, it will automatically be added to your profile photo. However, sometimes it doesn't update right away and it may take longer. (May be worth repeating level 10,000 to get it). If, on the other hand, you're referring to the 10,000…

Hi @wondeous and welcome to our Community! 🤗 Have you tried clearing your device's cache to see if that solves the problem?

Hi @Lindsey_Powell and welcome to our Community!🤗 I checked the level and there are no problems, even the last cherry falls out. Try turning the device off and on again and let me know if it works. Also try to create a color bomb + a wrapped candy to pass the level, this will save you moves that you will need to drop the…

Try turning off your device for a few seconds and try to pass the level again. Let me know if it works

Hi @Nownaym and welcome to our Community! 🤗 Sorry to hear this happened to you. Please check the post below, it will help you solve your problem.

Hi @tjenn22441 and welcome to our Community! 🤗 I checked the level and there are no problems. Could you show us a screenshot?