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See what I mean? I still have bulbs with 15 in the top row and 30 in the bottom. It's not fair that different people get different level difficulties. You can not have a leaderboard if people are playing different levels of difficulty.
Shuching Cheng just posted level 2229 to YT. His bottom row only has 20 count bulbs... not 30.
@LaurenStar Hi, There is not a different version for different people, the one will be the tweaked version. You issue is why you are not getting the tweaked version. the tips in post above should get you the new version and can not understand why they are not
You may need to contact customer support using the contact us at bottom of page
Thank you
There are definitely different goals. I have the 15/30 bulbs. @Bert0406 has 13/20s and Shuching Chang has 15/20s. There is discrepancies here whether it different countries or not. People have different games. I logged out, logged in, cleared cache, turned phone off and on about 10x. I need help here
@Namtrang2019 you passed level 2229. What did your board look like?@NamTruong2001
I went to the "contact us" link as you suggested. All it's doing is putting me in a chat with a bot. This is not going to help. I also uninstalled and reinstalled the app again.. . My email prior to all these posts on this board has still gone unanswered. Now what?
@LaurenStar When you go threw the options with the bot it gives you the option to talk to customer support if it does not answer your query , you need to do this as i cannot help you no more, i am all out of ideas for this. Only other thing is try on a different device / platform.
Apologies but can only try to advise. I have took this to the CM in charge of this game and they have said its been amended. Since then i know 3 people have passed the level. Really do not understand why you would not see an amended level. Hence i think customer support is your only option
What device / platform are you playing on and i will ask CM again Monday when they back in work
I am on an android device
Additionally, the bot does not allow me to talk to anyone. I click "technical support" and the suggestion are nothing I need. I don't have an option to move past that.
Also, how is it you can see who passed what level?
@LaurenStar I cannot see 2 people in the community have passed it and one you have said put a video on of the level.
Community has nothing to do with the game. This is done by the game studio. We are just game players like yourself.
Where do you see that 2 people in the community have passed it here? Also, i tried installing the app on my computer and it will not allow it. The bot will not let me talk to a person. It is an endless loop with the bot.
@LaurenStar Nam has completed and look at posts another has put issue with 2237. So obviously they have also passed the level
Try link below
Fill in all parts