Kevin_

Game Expert

Comments

  • Hi @Future007 and welcome to the Community! Please note that there are currently no features in Candy Crush that offer real money or paid rewards in exchange for gameplay. All in-game rewards come in the form of boosters, gold bars, or other in-game items.If you’ve seen or heard anything suggesting otherwise, we’d love to…
    in Future007 Comment by Kevin_ August 2025
  • Hi @HMF77 and welcome to the Community! I am sorry to hear that you are unable to sign in on another device. Could you please let me know what is preventing you from doing so? It would be of great help if you can share a screenshot.
  • Hi @marvelousmartina, I am sorry to hear that you are not getting the lives from the Express delivery feature. Please note that changes are made constantly to the game itself. As such, while we are always dedicated to providing the finest in mobile gaming fun, the team will tweak aspects of the game from time to time to…
  • Hi @sullu and welcome to the Community! Thank you for joining us! We love chatting and helping out, but we do all our conversations in English or available languages so everyone can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to…
  • Hi Bonywall and welcome to the Community! I am sorry ot hear that you are having difficulties with level 11,540. I found that for this level it best helped me to focus on the stripped candy column. I made constant matches under it in order to get this special candy and then use its effect toward the giant toffee swirl. I…
  • Hi Kristie! I understand that you are excited about the updates mentioned, however at the moment there is no information yet, but do not worry and stay tuned at the announcements since as soon as more information is available, it will be posted. Thank you for your understanding and have a nice day!
  • Hi again Michele, I have ensured that you receive a reply from support, so please follow up on our second message sent recently so that we can try to further help. Have a nice day!
  • Hi @evadivisova, I am glad that you want to continue your adventure on a new device. Please check out this ARTICLE to guide in the process. Have a nice day!
  • Hi @baseballmom10, I am sorry to hear that you are having trouble with this Ad. Could you please help me with the following information so that I can forward it to our team: Day and time the Ad was seen Country it was seen in Type of Ad format: video/static image Screenshot of the Ad in question (if possible)
  • Hi @Megha_Khauana and welcome to the Community! I am sorry to hear you are no longer getting Ads on your new device. We have prepared a guide: Video ads disappearing or not available to help provide you with more information, so please check it out.