QueenB

Community Manager

https://community.king.com/en/candy-crush-saga/discussion/484149/compra Hi tininhamoreira, I’m sorry to hear about the issue with your purchase! If you haven’t received what you bought, you’ll need to contact Player Support so they can assist you further. Here’s how: Open your game and go to the settings menu (gear icon).…

https://community.king.com/en/candy-crush-saga/discussion/484148/didnt-get-gold-bars Hi ivana86, Congratulations on winning first place in the race 🎉 I’m sorry to hear you didn’t receive your 35 Gold Bars, that’s frustrating. Could you please do the following: Restart the game: Sometimes rewards are delayed, so restarting…

https://community.king.com/en/candy-crush-saga/discussion/484138/how-does-weekly-contest-partners-picked Hi Rotich22, Thanks for reaching out 😊 To help us look into this further, could you please share the following details? Your Game ID: You can find it by following these steps. A screenshot of your Weekly Contest…

https://community.king.com/en/candy-crush-saga/discussion/484125/bug-on-level-14276 Hi spiff88, Thank you for reporting this issue and sharing the screenshot, it’s super helpful! We’re aware of the issue with Level 14276 and are looking into it. In the meantime, could you try replaying the level? It should work as expected…

https://community.king.com/en/candy-crush-saga/discussion/484123/5-life-line-why Hi sakshi143, Welcome to the Community 😊🎉 It looks like you’re asking about the 5-life limit, but could you share a bit more about the issue you’re experiencing? Are you asking why there’s a limit, or are you facing a problem with your lives?…

Important Update: A Break for Something New! 🌟 Hello Sweet Community 😊 First off, I want to say a huge thank you to everyone who has participated in our “Help a Newbie” program. Your kindness, dedication, and support have made a real difference in welcoming and guiding new members into our community 💖 As we wrap up this…

https://community.king.com/en/candy-crush-saga/discussion/484127/how-can-we-earn-money-from-gold Hi Zoomba, Thanks for your question! The Gold Bars in Candy Crush Saga are virtual currency and can only be used within the game for purchasing items like boosters or extra moves. Unfortunately, they cannot be converted into…

@kiara_wael do your thing 😉

https://community.king.com/en/candy-crush-saga/discussion/comment/3246145#Comment_3246145 Thank you for reporting this and sorry it didn't work for you 😥 I have passed on your feedback and the team is investigating what went wrong and why you got this message.

https://community.king.com/en/candy-crush-saga/discussion/comment/3246085#Comment_3246085 Hi wildcrusher, Sorry to hear you ran into trouble. May I ask why you could not read it? What happened exactly? I would love to hear more so I can pass on the feedback to the team so they can investigate. Thank you ☺️