QueenB

Community Manager

https://community.king.com/en/candy-crush-saga/discussion/488594/level-1836-needs-fixing Hi Christinewupp! Thank you for bringing this to our attention! I’ve passed your feedback about level 1836 to the level design team so they can review whether the Jelly Fish changes have impacted the level’s mechanics 🧐

https://community.king.com/en/candy-crush-saga/discussion/488552/licensing-fee Hi @Danadaucoin, Welcome to the community! There is no one-time licensing fee required to play Candy Crush Saga. The game is free to play, with optional in-game purchases. If you're seeing a message asking for a $19.99 fee, it could be: A…

https://community.king.com/en/candy-crush-saga/discussion/488582/fiz-3-compra-e-nao-caiu-nada Hi @milena927, Welcome to the community! If you've made three purchases but didn't receive anything, here are a few things to check: 1️⃣ Check if the purchase was processed Sometimes purchases take a few minutes to appear. Try…

https://community.king.com/en/candy-crush-saga/discussion/488584/como-recupero-mi-avance Hi @Laura3570, Welcome to the community! If you've lost your progress, don't worry, there are ways to recover it. Try these steps: Check if you're logged into the correct account If you previously saved your game with a King or…

https://community.king.com/en/candy-crush-saga/discussion/488586/why-am-i-on-level-25xx-when-i-was-on-level-11-xxx-before-the-upgrade-on-the-phone-please-get-me-ba Hi @betusi, Welcome to the community! Sorry to hear that your progress was lost after the iPhone update. Your progress is saved if you were connected to a King…

https://community.king.com/en/candy-crush-saga/discussion/488585/why-can-i-buy-stuff-with-my-gold-bars Hi @kayja, Welcome to the community! Could you clarify what you mean? Are you unable to spend your Gold Bars in the game, or are you asking why they are used for in-game purchases? If you're having trouble making a…

https://community.king.com/en/candy-crush-saga/discussion/488508/need-to-know-why-is-my-gold-bars-been-taken-from-me-without-me-using-it Hi abreu18 and welcome to the community! Sorry to hear that your Gold Bars are missing. Could you share a bit more details to help us understand what happened? How many Gold Bars did you…

Hey everyone, We’ve seen your feedback about the Jelly Fish behavior, and we truly appreciate you taking the time to share your thoughts. Your input is invaluable in helping us shape the best possible gameplay experience. The team is actively listening, and based on your feedback, they are working on improving the Jelly…

https://community.king.com/en/candy-crush-saga/discussion/488502/suerekli-takiliyorum-her-oyundan-cikarken-gecemiyirum Hello cetintas and welcome to our Community 😃 Thank you for joining us! We love chatting and helping out, but we do all our conversations in English so everyone can understand and join in but we do support…

https://community.king.com/en/candy-crush-saga/discussion/488496/le-jeux-a-partir-du-stage-6000-est-devenu-tres-difficile-impossible-de-gagner-vous-n-offrer-rien-au Hi lamiaehaït and welcome to the community 😃 I understand how frustrating it can be when levels start feeling too difficult, especially after reaching such a…