kiara_wael

Moderator

Hi and Welcome to the King Community Thank you for the feedback and Sorry to hear about this , Let's try a few things to fix that: Restart the Game: Sometimes, a quick restart can unfreeze those lives. Check Your Connection: Make sure you have a stable internet connection, as a weak signal might cause issues with receiving…

Hi and Welcome to the King Community Thank you for the feedback , This issues is being investigated and reported to the game team please also check this page for more Info Here

Hi and Welcome to the King Community Thank you for reporting . This issues has been reported . also please check this page for more Info Here

Hi and Welcome to the King Community Thanks for the feedback.Are you make uninstall your game ? Please email Player Support Team so they can take a look in your game. You can also email them from here: https://soporto.king.com/contact

Hi and Welcome to the King Community Thank you for the feedback. This issues has been reported to the game team and is being investigated for more info Here

Hi and Welcome to the King Community Thank you for the feedback. The video ad feature as all ads and promotional features is still a test feature in the game, which means that some of you can get Lives, while others can get Boosters or other items from this feature. This also means that the video ads will not always be…

Hi and Welcome to the King Community Thank you for joining us! We love chatting and helping out, but we do all our conversations in English so everyone can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you Thanks for…

Hi and Welcome to the King Community To link your Candy Crush progress, open the game on your device and tap the Settings (gear) icon to access your profile. From there, select the option to "My Profile" and choose to "Sign up with email" or "Connect with Facebook" to create or log into your King or Facebook account, which…

Hi and Welcome to the King Community Thanks for the feedback. Please email Player Support Team so they can take a look in your game. You can also email them from here: https://soporto.king.com/contact

Hi and Welcome to the King Community Can you please tell more detail ?