mbb4917

Level 3

hello! When I reported this earlier, I believe I was the only one reporting. When playing Candy Crush Saga through Facebook no new levels are showing as of today. Someone on a MacBook reported it. I am on a surface and reported it and two other others reported it. You mentioned earlier it was not widespread. I’m guessing…

Exact same thing is happening to many of us. We believe it is happening to those using the Facebook Platform rather than the app. Hopefully this is being worked on :)

Hello, this morning, when I launched Candy Crush Saga on my Windows Surface Device that I play on every day, it will not load any new Levels. The last level is 22805. I've done everything I can think of. Rebooted, etc. Yet I have the new levels on my iphone Anyone else having this issue? Can someone please advise? Thanks!

hello! I appreciate it. None of those worked. Plus, please keep in

Hello! There are no new Levels on my Windows Surface Device this morning, yet they have been there on my Iphone since approx. 8 am. The last level on my Surface is 22805. I have rebooted, and done everything I can think of. Anyone else having this issue? PLEASE HELP!

hello! Thank you for responding. On another post, someone else mentioned they are having the exact same issue. They said they believe it may be on the Facebook platform. I’m using the Facebook platform on my surface device. I’ve been using it for many many years. Everything is updated on the surface. I’m

Hello, I never got a reply on this. I play on my Surface device and all is up to date. I don't know where the gear icon is. Can you please let me know?

everything is up-to-date. I am including a picture and there is definitely a sixth bag. It’s always worked before but stopped months ago. also I have an Surface Pro I am using. It is a Tablet. Where is the gear icon and all those places you’re telling me to go to. I’m sorry I can’t find it.. Thank you!

I did reach out to them as well :)

thank you for responding. You’re always so helpful.! Just very strange that all three things happen one month ago and after I reported it, it was fixed within a few days. Also note that others wrote down and were experiencing the exact same thing. I’ll keep trying, but I did lose the season pass that I paid for. Thanks…