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Hello witches and wizards!
Thanks so much for letting us know about the issue with receiving lives from friends. Just wanted to update you—we’re aware of the problem, and the team is on it! They’re investigating to get things back to normal as soon as possible.
Thank you for your patience, and we’ll keep you posted with any updates!
Hey there! Thank you all for your patience! I wanted to clarify what’s been going on: many of you may remember the loading issue where the game got stuck at 62%. After a thorough investigation, the Studio found that this was caused by a duplication glitch, where lives appeared to increase with each login, even though they weren’t actually being sent. The good news? The issue has been fixed!
To ensure this doesn’t happen again and that the game runs smoothly for everyone, adjustments were needed, which is why you may notice some lives missing. We know it’s not ideal, but rest assured this is expected, and it’s a step towards a better game experience.
If from now on you notice issues with lives coming through, please let us know.
Thanks so much for sticking with us, witches and wizards!
Well if you fixed it, nothing has changed for me. I’m still not getting lives from friends. If I get a life at all, it’s usually from myself as shown in this photo as proof. I’m disappointed to say the least. Obviously there’s an issue if I can only get a life from myself.