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Bug
birgitta22
Posts: 8
Level 2
in Support
Level 7365 is stucken, cant go further, so frustrated
0
Best Answer
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Thank you for confirming can you go into your device settings menu then select apps then select bw2 scroll down and clear the cache then play any level then log out
This should definitely clear the block for you
If you it doesn't then the last step is to uninstall and reinstall we only recommend this as a last resort as you will loose any saved boosters also if you haven't been saving your progress you will drop levels
Before you follow the trouble shooting please check your progress is being saved you can check this by from your start up screen select the cog wheel bottom left then the 5th icon from the top of the list you should then see this message
If you don't please follow the instructions to save your progress
Please let me know how you get on 💓
1
Answers
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Hi my friend welcome sorry to hear that
Please try clearing the game cache from your device settings menu then apps and select bw2 then close down and leave your device off for a moment or two
Play any level then close and once again leave your device off
Please make sure you check for any pending updates have a good Internet connection at least 2gig of free memory
You must using one of the compatible devices which are android 9 or above or iOS 10 or above in order to keep your game updated and flowing as normal 💓
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*Edited by CM: Oops! Please repost in English or any available languages so everyone can understand - Our House Rules and more about available languages.
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It still dont work! "Invalid play mode" in all the levels and still stuck in level 7365
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Hi can you tell me what device and platform you are using as you can now only play on our compatible devices which are mobile android 9 or above or iPhone iOS 10 or above 💓
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I have a samsung A 51 and I dont know how to check if I have android 9
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I have android version 13
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Thank you for confirming can you go into your device settings menu then select apps then select bw2 scroll down and clear the cache then play any level then log out
This should definitely clear the block for you
If you it doesn't then the last step is to uninstall and reinstall we only recommend this as a last resort as you will loose any saved boosters also if you haven't been saving your progress you will drop levels
Before you follow the trouble shooting please check your progress is being saved you can check this by from your start up screen select the cog wheel bottom left then the 5th icon from the top of the list you should then see this message
If you don't please follow the instructions to save your progress
Please let me know how you get on 💓
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I can play again! Thanks for support!
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Thank you! I can continue the game thanks to your support
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Yaaay 🥳 that is good news and you are very welcome my friend 💓
1
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