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Kevin_

Game Expert

Comments

  • Hi, I come bearing an update in this case related to the error. Our team has been made aware about the issue with Facebook login for Windows app players😓 so rest assure they are working on it. In the meantime, if possible, we recommend to use Kingdom login instead for now.
  • Hi @Saphyr02 Happy Holidays! Thanks for the update! In this case we will be happy to further try to help but could you please Contact Support directly to we can best guide you. Thanks!
  • Hi @URYNIA Happy Holidays! I understand that you would like to change your profile pciture. We have prepared an article that should help you with this. How do I change my name or my profile picture in the game?
  • Hi @Bobcatpaul Happy Holidays! I understand that you are having trouble with level 8301. Could you please share some extra details what you specifically having trouble with and a screenshot if possible to try to best help with tips.
  • Hi @Catbor22 Happy Holidays! I am sorry to hear that you are getting an error message on your games. Could you please share a screenshot of the error so that we can try to help?
  • Hi @hotgma Happy Holidays! I understand that you need help with resetting your password in order to change of device. We have prepared this article for you that should help with this situation. How do I change my King account password or email address?
  • Hi @Sandrula1979 I am sorry to hear that your game crashes as soon as you access it. Could you please try to follow the steps from our Help Center in the article crashing/freezing depending on your device aside from the reinstallation your already did? If you continue to have troubles, please share with us the make & model…
  • Hi @RajVerma07 Happy Holidays! I am sorry to hear that you are not getting Ads for extra moves. We have prepare a post that should help you with providing more information. Video ads disappearing or not available
  • Hi @solemnity22 , I am sorry to hear about the message that you have skipped a day and having to start over. We will be happy to do our best to help but could you please Contact Support directly so we can ensure the best support in this matter. Thanks!
  • I appreciate the confirmation, do you mean that you play through a laptop/computer? If so please make sure to follow the steps from here Alternatively, please try using the Windows app version of the game and check if the error persists. Thanks!

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