Kevin_

Game Expert

Hi Sooli, I am sorry to hear that you are having trouble with this level. I appreciate the image and description you shared. Could you please let me know if this seems to be a one time issue in the level or you have attempted the level again and it is recurring? Also, could you please confirm the game version you have…

Hello and welcome to our Community! Thank you for joining us! We love chatting and helping out, but we do most of our conversations in English so more players can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you Tip: If…

Hi @Sihamhabli and welcome to the Community! It looks you selected to delete your account when you actually just intended to start over. I am afraid that it is not possible to stop the deletion as it has already been processed. Therefore in this case I suggest to start a new King account, once you do that, please reach out…

Hi @Queeny101 and welcome to the Community! Could you please share some additional details about your Gold Bar inquiries so that we can try to best help.

Hi tskhan, could you please share some additional details about what unlimited old ID are you referring to and how is connected to the Chocolate Box?

Hi there, I am sorry to hear that you are having trouble with the coin refill. Could you please let me know what is happening or how it is behaving as you mentioned is not working?

Hey Terry, it seems you might be referring to the Treasure hunt (Batula) feature. Do you mean that you no longer have it at all or that you no longer get Unlimited lives as rewards?

Hi there, I appreciate the additional details and I can see that you have now successfully created a ticket with support. Do not worry you will get a reply really soon. In the meantime and just so you know, boosters are saved locally on each device which means that yes changing of device unfortunately will not transfer…

Hi Terry and welcome to the Community! Could you please elaborate a little further about these 2 hour of lives rewards? What challenge was it part of? Please keep in mind that completing levels on its own do not grant rewards but instead these may be link to specific challenge or features.

Hi @Care_Bear_Nana, I am sorry to hear that you do not have the Care Bear Season, I can specially see from your name that you are a fan. I am sorry to say that the game studio usually run test with these features that may cause them not to be available for everyone and perhaps alternate with different challenges instead…