Lola_Pop Community Manager

@Atras556 , can you give me your player ID, please? Here are some directions on how to find your player ID.

Welcome to the King Community, @Evertonsgonc ! We only use English in the Candy Crush Community to ensure that everyone understands and can be understood. Therefore, I'm going to close this thread for now. Please feel free to re-post your question in English and one of our members will be happy to help you. 🤗 Thanks for…

Hello again, @Atras556 , Just to be sure, have you tried out these steps? 1.- Restart the game, and play some regular levels 2.- Restart the device, and play some regular levels 3.- Log out of your account, log back in, and play some regular levels

Hi there! Dear @emily845 , do you still need help? Dea @p1ll3r11, can you give me your player ID, please? Here are some directions on how to find your player ID.

Congrats, @lisalisa73 !🤩

Hi @Atras556 , Oh that's not good. I understand you were actually playing when the clock struck 00:00, and that the event didn't just disappear, but sent you a message saying you had not made it to the next stage? Could it be possible that a player went online just before the time and their progress was updated just then?

Hi there! The competition is getting very serious! 😅 Please keep in mind that the game continues tracking progress when you play offline, and will attempt to upload it once you go back online, thus causing an apparent increase in progress where there previously was none on the scoreboard. Also, some players can reach high…

Hello @CraigyC ! There are some things we can try to get the tournament back, if it suddenly disappeared: 1.- Restart the game, and play some regular levels 2.- Restart the device, and play some regular levels 3.- Log out of your account, log back in, and play some regular levels If none of it worked, please let us know:…

That's the way to go, @AdelMarei 🙌

Hello @ASSISNEYlima and @TCmahmut ! Please note we only use English in the Candy Crush Community. Please feel free to re-post your comment in English; one of our members will be happy to help you.😊 Hello @chocochamp and @wennysarraga! No need to worry- if you're still competing, you'll receive the pop-up in the following…

Hello, @Catisdabarbie8 ! Welcome to the Community 🤗 We don't know yet what will happen next year, but stick with us in the forum and you'll be among the first to find out, when the moment arrives 😜 Let me introduce you to our Candy Mods, who'll be able to guide you around the forum if you need it: @bearwithme , @kiara_wael…