I was kicked out a couple of times too when I had to switch to another app mid-level. I thought it was due to the low storage on my phone, but it turns out that my phone may not be the cause. Never had this problem before. Have a nice day!
I generally consider such boards lucky because the prevalence of one color makes it easier to make specials. However, this level is not a dumb 'make specials, make combos' one, so uneven color generation doesn't guarantee a win by itself.
Been there, done that, found a screenshot. A starting board with blockers arranged in a checkerboard pattern is a recipe for trouble, and they know it.
Since you have the most recent version, this cannot be the cause. This is how it looks for me on iPhone. If your 'Accessibility' tab doesn't have this option, then I suggest you contact Support from the game app. Go to the settings menu (cogwheel icon). There select 'Account & Help' > 'Help Center', in the Help Center…
It was moved to 'Accessibility' a year or so ago. This is the first time I've heard from someone who doesn't have it all. If it's some weird test group, it's pretty cruel. What platform do you play on, and which app version do you have?
Hello @jltilden You can't get rid of the frog. Instead, match the frog with candies until it's big and glows, and then move it: click on it, then click on another location on the board. Do it three times and you will win. Matching a color bomb with a candy of the same color as the frog is another way to make it glow. This…