Snow_Rider

Community Manager

Comments

  • Hi there! It seems that the magic went out of control again ๐Ÿ™ˆ Could you please share the level where you've found the graphic issue?
  • Hi @Cat-13! I'm really sorry to hear that level 7784 appeared to be so challenging for you. I've checked the level difficulty on our end, and it seems to be passable. @95chata kindly shared the game play strategy, have you tried using the suggested tricks?
  • Hey Pet Savers! ๐Ÿพ We know some of you are still stuck on level 7663, especially if you're playing on Facebook or desktop ๐Ÿ˜” Our team is aware of the issue and is diligently investigating to find a solution. Your patience means the world to us during this time. Please know that we're doing everything we can to get you backโ€ฆ
  • The second week of the Team Challenge has come to an exciting close, and we're thrilled to announce our next 3 winners ๐Ÿ† Congratulations to @Werner_Cichy, @KCullen127, and @Spinnifix. Your well-deserved Gold Bars are on the way! ๐ŸŽŠ Don't miss out on the funโ€”join us for the next Team Challenge starting on June 20! ๐Ÿš€โœจ
  • Hello there! Could you please share more details? Having your screenshots, Game ID, Game Version, and device information would be very helpful for us to look into it! ๐Ÿ˜‰ Regarding the Weather Alert event, we understand that players would like to see more changes. Right now, we're running a test where players are split intoโ€ฆ
    in coins Comment by Snow_Rider June 2024
  • Hello there! Thanks for sharing your journey with us. I understand how frustrating it can be to get stuck on unlocking Jelly Queen. Iโ€™ve passed along your feedback to the team so they can look into ways to improve the event and help players like you make better progress. Fingers crossed for more opportunities to collectโ€ฆ
  • Hello Jelly players! As the initial intention of this thread was to share thoughts on the Jelly game, there were multiple instances where non-game-related topics were discussed. To make it easier to navigate through the community, we have decided to close this thread. If you have suggestions for the game, please feel freeโ€ฆ
  • Hey Pet Savers! ๐Ÿพ Great news! Weโ€™re making progress, and our game is getting back on track! To enjoy the latest fixes and improvements, please make sure to update your game.
  • I totally get what you're saying. Currently, we don't have such notifications in our games. However, you can rest assured that your Gold Bars are already in the game ๐Ÿ˜‰
  • Hello players! We've been informed that there is a technical issue on Facebook's side. Rest assured, Facebook is working on it. In the meantime, we advise you to use your email and connect the game to a Kingdom account.