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I lost all my progress
no app update, it just disappeared. I don't want to start over. Please help.
Hi Slaviana,
I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.
Kind regards,
- Mark, Team King Care
Hey Witches and Wizards 🪄 Some players are currently experiencing a white screen issue affecting gameplay. We want to let you know that the team is aware of this and is actively working on a fix. While our developers are investigating the root cause of the issue, we’ve found a workaround that may help resolve the white…
n Leo's Cup, instead of increasing, the score decreases every time you pass a level. I have reported the problem several times but have not received any response.
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
