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The game won't load...has been two days...loads up to the "press play" screen...but, when you hit "play" it doesn't load...are there any technical issues/updates that I have missed...is it down for maintenance?
Hi Charlie- Thanks for posting on King Care. I am very sorry that you have been experiencing a problem loading Bubble Witch 3 Saga. I can understand your frustration. Let's get you back on track :-)
Please can you follow our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out
You can find more information on our latest Blog too: https://care.king.com/en/blog/article/is-your-browser-ready-for-html5
Let me know how you get on :-)
Have a magical week!
Hey Witches and Wizards 🪄 Some players are currently experiencing a white screen issue affecting gameplay. We want to let you know that the team is aware of this and is actively working on a fix. While our developers are investigating the root cause of the issue, we’ve found a workaround that may help resolve the white…
n Leo's Cup, instead of increasing, the score decreases every time you pass a level. I have reported the problem several times but have not received any response.
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
