My Bubble Witch Saga page is frozen. It says need to update Flash Player, but I am running latest v

Jean_Hohs

Bubble Witch Saga page is frozen.  It says need to update Flash Player, but I am running latest version. My other King games are not having this problem.  This is my favourite game and I have been plying it for years.  Help please!

 

Jelly_Jenny

Thanks for flagging this! This has been reported but the investigation is still ongoing. 

In the meantime clearing the cache is always a good idea: http://www.wikihow.com/Clear-Your-Browser's-Cache

Also if you're playing on Google Chrome, these steps may get you back to the game right away.

First make sure Flash Player is updated:

- Type the text “chrome://components” above in the address field in Google Chrome and press Enter.

- Scroll down to Adobe Flash Player and click “Check for update”.

Then go to the browser settings:

- Click on the three dots up to the right on your browser, then go to Settings > Advanced > Privacy and security > Content settings > Flash.

- Finally check the Flash option so it turns blue. If it's already checked, then turn it off and on again and clear the browser cache.

Cheers! 

Jelly_Jenny

Thanks for flagging this! This has been reported but the investigation is still ongoing. 

In the meantime clearing the cache is always a good idea: http://www.wikihow.com/Clear-Your-Browser's-Cache

Also if you're playing on Google Chrome, these steps may get you back to the game right away.

First make sure Flash Player is updated:

- Type the text “chrome://components” above in the address field in Google Chrome and press Enter.

- Scroll down to Adobe Flash Player and click “Check for update”.

Then go to the browser settings:

- Click on the three dots up to the right on your browser, then go to Settings > Advanced > Privacy and security > Content settings > Flash.

- Finally check the Flash option so it turns blue. If it's already checked, then turn it off and on again and clear the browser cache.

Cheers!