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On my computer, every time I complete a level the game crashes and screen goes black. When I re enter the game my stats are gone or not recorded. I noticed on line that others are having the same problem.
Sorry Mia, tried everything you suggested. Still crashing after beating a level.
Cleared the cache, closed anything that was open. Computer is operating with Windows 10 and everything is up to date
Hey Harold,
Please make sure your browser is up-to-date and that no big software or pages are running in the background while playing. Also, I strongly recommend to clear cache and cookies regularly.
If updating the browser and clearing the cache does not help, please let me know what browser you're using and it version.
Let me know how it goes, until then, have a Bubble-icious day
- Mia
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Everything has been working fine until I finished the race I won second but when I open my game it shows half the screen and it won't let me collect it I've tried closing and reopen and nothing working
n Leo's Cup, instead of increasing, the score decreases every time you pass a level. I have reported the problem several times but have not received any response.
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
