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Missing boosters and daily prizes (FIXED)

Nancy_L_2_2

Due to internet issues i was not able to.collect prizes when completing 680.. tried to redo level after internet issue fixed and still wont allow me to collect.. fairy dash not resetting for next world .. stuck at 680

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QueenMia

Hello everyone,

I have some good news for you today. The Studio has released a fix so simply clear cache and cookies from your browser and you'll be able to receive your boosters again

We are really sorry for the inconvenience. Thanks all for your patience!

@KOoi88, @sally60, @CatLady3 - I have added some Gold to your account as compensation

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QueenMia

Hi all,

@ptgator - I've added Gold bars to your account last week so you can purchase the missing boosters. I only can add boosters to your mobile device and therefore won't be able to add anything on your desktop.

@Kellye, @karin0626, @Nancy_L_2_2, @foof, @aliensage - I have added Gold to your account so you can purchase the boosters instead. Sorry for the inconvenience.

@Hakya, @blaze9466 - We know there are issues with the Tricksies rewards and are working on it. There's a thread for it, please comment there with your Game Id and I'll add them to your game.

The Booster issue is now fixed so I will close this thread. If there's anything regarding the Tricksies rewards please comment here.

Thanks and have a bubblicious week everyone!

ptgator

@QueenMia looks like all was fixed can i get my boosters please?

karin0626

I am not getting my boosters when I open the chest after revamping my house. Can you please help me

Kellye

I have been missing daily boosters from Bubble Witch 3. This has been ongoing for three weeks now. I'm gettinng to the point that I no longer even want to play the game. FB game ID is 10155268818109206

Hakya

Unfortunately today - Jan 11- none of the prizes for the Tricksie bonus game registered. So while the daily booster from Maggie worked, the bonus game prizes are not working...

blaze9466

I would like to know why for 2 days I've played trixies treats was on level 4 and now I dodnt get my three prizes the game is just gone. Maddd

Hakya

YAY! For the first time in many weeks I am finally getting my boosters again on my laptop. We'll see how long it lasts.

Thank you for the (long awaited!!) fix. YAY! YAY!

foof

I am up to level 952, and have the same problem! It will not release prizes (says I have no internet connection), and has not reset. Been there for WEEKS!

hdivis14500

I appreciate the little bit of gold that you have given me, but that does not replace all the boosters that I had. The game is still messed up for about 3 weeks now, and still not getting any boosters for daily prize, or any of the challenges.

R3volut1on

QueenMia said:

R3volut1on - I was not able to find your account with your email address. Please follow these steps to find your game ID:

- Go to your FB account, click on the arrow on the top right corner, then go to Settings

- Click on Apps and Websites from the menu on the left

- Click on Bubble Witch 3 - View and Edit

- Scroll down to the "Get help from app developers" section to find your User ID for the game.

Thanks all!

QueenMia

Hello everyone,

I have some good news for you today. The Studio has released a fix so simply clear cache and cookies from your browser and you'll be able to receive your boosters again

We are really sorry for the inconvenience. Thanks all for your patience!

@KOoi88, @sally60, @CatLady3 - I have added some Gold to your account as compensation

KOoi88

Hello I just found this message board thread and its been over a month since I've received any of my daily login boosts. I play on PC through Facebook. My user ID is 1146066442201985. Thank you for your time.

CatLady3

I also missing all my rewards. I've only started playing recently (a couple of weeks ago), user ID 762266510597450. I play on Facebook.

sally60

Hi I haven't received my daily rewards boosters for over a month seems pointless playing without them. I use acer laptop windows 10 and my user id is 10212224468517011. Please can you sort this. Thanks

QueenMia

Hi @Nathalie_Campo and welcome to our bubblicious Community! I've added Gold bars to your game as compensation. You'll find it next time you re-open the game.

Please note we only speak English in the Community to make sure everyone understand and is understood, hence, please write in English in the future

Thanks a lot and have a lovely day!

Nathalie_Campo

Bonjour je ne reçois pas les boosters journaliers 2x sortilège stéréo

mon ID 10208974190735206

Merci de votre réponse

(EDIT: Unsupported Language)

QueenMia

Hi @referee, @pamrranch, @liztex, @gianna16 - I have added Gold bars to your account as compensation. Our Team is still looking into the issue. In the meantime, I would recommend you to play from your mobile if you get a chance.

tHanks for your patience and understanding.

pamrranch

i don't get the gifts given during game playing on my pc. windows 10 WHY? i used to get them

referee

Hello i dont recive mine boosters during several weeks .they dont come in mine giftbox .can you fix this 10210190720983613 is my id for the play buble with saga 3 .

Thank you .robert

liztex

Id # 10214609393496881 PLease help with lost boosters I play everyday and still are not receiving them. Thank YOu