I cannot claim the Tricksies Reward

QueenMiaQueenMia Posts: 2,166 Community Manager
edited January 15 in Bubble Witch 3
Hello witches!

We are having a few technical issues with our Tricksies event and we're really sorry about that... Always make sure to have the latest game version installed and clear cache and cookies regularly to avoid any kind of issues. 

However, if you're still having issues with your rewards, please let us know by adding your Game ID below.

Thanks!


Welcome to the King Community!
Check our Discussions Section to find out how to win Gold, Boosters or goodies!



Beat the Queen and get your reward! 

Comments

  • LadyBugGuguLadyBugGugu Posts: 1
    I did not claim my prize a few Tricksies parties ago (i think 3 parties ago) and now whenever there is a new Tricksies party, I only have the claim button (that does nothing) and I can not play the party anymore. Can you help with this?
  • Frannie-3Frannie-3 Posts: 4
    Also having the same issue with game version on my phone. All is ok on my computer version of the game.
  • QueenMiaQueenMia Posts: 2,166 Community Manager
    Hi @LadyBugGugu, @Frannie-3 and welcome to our vibrant Community!

    Really sorry about the issue. I've added some Gold to your account so you can purchase the missing boosters. 

    Have a Bubblicious week :)

    Welcome to the King Community!
    Check our Discussions Section to find out how to win Gold, Boosters or goodies!



    Beat the Queen and get your reward! 

  • LipareyesLipareyes Posts: 2
    I am also having the same issue, I have 2 fruit on the side jumping up and down but nothing in the middle ... Always get notifications saying to claim  . I've already cleared cache and on most recent update.

  • blaze9466blaze9466 Posts: 2
    Where is thread to claim the prizes. This is to complainted
  • Frannie-3Frannie-3 Posts: 4
    Thank you for the bricks for the rewards I could not claim. Still have the claim tab on my phone  from Tricksies from 2 games ago. I believe that's why I did not get the recent Tricksies game because the previous claim button still appears. How can I get rid of it so I can play future Tricksies events?
  • LipareyesLipareyes Posts: 2
    I cleared my cache again and signed out last nighy and the tab is now gone.

  • jbergstrom1979jbergstrom1979 Posts: 1
    I am unable to claim winnings from the tricksies. All I get is a claim button that does nothing
  • Chicken_SlayerChicken_Slayer Posts: 7,476 Superstar
    If you haven't got any saved boosters, when I had this issue from a previous tricksies event not going so the new one didn't show, I uninstalled the game and reinstalled it. 
    Make sure your progress is saved first (either on the Kingdom or Facebook) so you can log back in afterwards.
    This isn't an official King response, just a player telling you how I sorted it :) 
    You can find out more about our Superstars here

    I am Chicken Slayer.  Farm Heroes addict slaying Chickens since 2013. Wife, Mother, Blogger, Youtuber,  all while endlessly trying to defeat an evil raccoon or the children. Younger versions of their dad and I. We have no chance. 
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