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FIXED - Daily Bonus - Not receiving boosters?

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Answers

  • QueenMiaQueenMia Posts: 5,873 Community Manager
    Hi @mynx, @Marilyn_Ruby and welcome to the Community :waving:
    I have added some compensation to your games, you'll see it next time you access it. 

    @Marilyn_Ruby, I could find your account with the email you registered here so no worries. 

    We're still looking into it. Will update as soon as possible. 

    Thanks everyone for the patience :star: 

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    No account yet? Sign up here in 2 seconds!



    πŸ‘‰ CCFS - Win Gold bars Here πŸ’
    🌟 Beat our Superstars and get free boosters - Check here  πŸŽ‰

    πŸ‘‰CCJS - Gold bars here πŸ­
  • slowbutsteadyslowbutsteady Posts: 10 ✭✭
    QueenMia said:
    Hi @mynx, @Marilyn_Ruby and welcome to the Community :waving:
    I have added some compensation to your games, you'll see it next time you access it. 

    @Marilyn_Ruby, I could find your account with the email you registered here so no worries. 

    We're still looking into it. Will update as soon as possible. 

    Thanks everyone for the patience :star: 

    Good morning QueenMia - I'm still experiencing problems...should have received 2 stereo bombs (1 from Maggie & 1 from my garden) - didn't receive them again.


    Just thought you'd want to know.

    thanks!

  • SuziwhoSuziwho Posts: 2
    Hi I haven't been receiving my Maggie boosters now for 3 weeks or more. I play on PC HP Laptop - Windows 10 on Facebook. I tried looking up my ID but when I click on the cog, all I get is the sound & music buttons.
  • auntCauntC Posts: 3
    Same here, ID: ID: 1163173452 
  • AriesCatAriesCat Posts: 6
    I have not been receiving boosters for a month at least (though I am getting them; not showing on bottom of game when I start to play).  I have written to King "contact" but only get told to come here.  Not very helpful.  I am on game 568 and my ID #1560464109.  I now feel this game is a rip-off.  They can't seem to fix their problems.  Maybe if there was less things to click on BEFORE you can even start the game, it would help?
  • AriesCatAriesCat Posts: 6
    I have not received boosters for over a month!  Though when I start the game, it indicates I am getting one.  Then, when I get to screen to start to play, the boosters are not at bottom - it indicates I have no boosters.  I am on game 568 (the last 3 games I won without getting boosters) and think this game needs a booster.  I have given my ID # 1560464109 to no avail.  It's too bad cause I like this game.  King needs to improve it.  Too many things to click on BEFORE you can even start the game - not necessary.
  • GerbanksGerbanks Posts: 1
    I am being 'gifted' boosters by Maggie but for a couple of weeks now they are not 'attaching' to the game. The 'dust' is accumulating as far as I can tell. I play through Facebook - My ID is 1351002909. Can you please advise why this is happening - and can it be fixed? Thanks - Geraldine.
  • QueenMiaQueenMia Posts: 5,873 Community Manager
    Hey guys, warm welcome to the Community :waving:

    @slowbutsteady, @Suziwho, @auntC, @AriesCat, @Gerbanks - I have added something to your game to compensate the missing boosters. You'll get that next time you open the game.

    The Team is still looking into it and I'll post more info once we know more. Really sorry but a big thanks for your patience and understanding!

    In the meantime, for extra Gold and Boosters, don't miss out on our latest competitions. It's easy and just here! There's always something to be won on the Community ;)

    Speak soon and happy weekend!

    Welcome to the King Community!
    No account yet? Sign up here in 2 seconds!



    πŸ‘‰ CCFS - Win Gold bars Here πŸ’
    🌟 Beat our Superstars and get free boosters - Check here  πŸŽ‰

    πŸ‘‰CCJS - Gold bars here πŸ­
  • tanotano Posts: 1
    I have the exact same problem. Win10. Don't know where to find my player id

  • FlorealFloreal Posts: 1
    same here. my ID 945344635567348
  • NevenkaNevenka Posts: 6
    U said u were adding gold to my account. I accessed it again and no gold. So now I have spent actual money to buy booster I never got and are padlocked on my screen, my gold bars are nowhere to be found and now u have added more gold bars to get the boosters I'm missing and those gold bars aren't showing either....what is going on with u guys? I've never in the 3 years I've been playing this game have had this many problems. U owe me 25 boosters as I have not received any in weeks and I paid for 8 of which I only got 2 and can't use them and I want my 20 gold bars, and whatever gold u were supposed to add. This is ridiculous!!!
  • QueenMiaQueenMia Posts: 5,873 Community Manager
    Nevenka said:
    U said u were adding gold to my account. I accessed it again and no gold. So now I have spent actual money to buy booster I never got and are padlocked on my screen, my gold bars are nowhere to be found and now u have added more gold bars to get the boosters I'm missing and those gold bars aren't showing either....what is going on with u guys? I've never in the 3 years I've been playing this game have had this many problems. U owe me 25 boosters as I have not received any in weeks and I paid for 8 of which I only got 2 and can't use them and I want my 20 gold bars, and whatever gold u were supposed to add. This is ridiculous!!!
    Hi @Nevenka, that's probably because you were already playing when I added the Gold. You need to force close the App (not re-install) to trigger the Gold. 

    Welcome to the King Community!
    No account yet? Sign up here in 2 seconds!



    πŸ‘‰ CCFS - Win Gold bars Here πŸ’
    🌟 Beat our Superstars and get free boosters - Check here  πŸŽ‰

    πŸ‘‰CCJS - Gold bars here πŸ­
  • R3volut1onR3volut1on Posts: 13
    Have you still not solved the problem? I don't have enough gold bars to buy something, I only have 12.
  • hazey01hazey01 Posts: 16
    Hi I'm new here but I've not been getting my boosts for around 2 weeks, I click on the chests ,it states I have them but when I go to use one,  nothing is there , I seriously thing king need to sort this out as it is becoming a problem now and people are not happy that it is not fixed , I play on my laptop via facebook , I have looked on the cog to try to find my id but it shows home ,sound or music signs nothing else ..hurry and fix this please .
  • hazey01hazey01 Posts: 16
    How do I find my id?. I am playing on a laptop , via Facebook 
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