Issue with badge rewards

MNeal3MNeal3 Posts: 11
My rewards for my badges have changed. Last week I had some that were going to be worth 2500 fairy dust and now they just show 50. This has happened several times. I Have been earning badges, but I only get 50 every time, and I know they increase with each level. But in my case it will only give 50. please help.

Best Answer

  • MNeal3MNeal3 Posts: 11
    Accepted Answer
    Thank you! I downloaded the mobile app, and the rewards are fixed on there! I appreciate all the help!
    Accepted Answer

Answers

  • QueenMiaQueenMia Posts: 5,188 Community Manager
    Hi @MNeal3 and welcome to the Community :waving:

    We have had issues with these in the past, but it's been fixed for a few weeks now. Could you please let me know what device you're playing on as well as what game version you're running?

    Also, I would recommend you to update to our latest game version (from today) to avoid any kind of issues with the game :) 

    Please let us know! 
    Thanks

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  • MNeal3MNeal3 Posts: 11
    Playing on Dell Inspiron laptop, using Chrome. As far as I know I have latest version of game. This has been an ongoing issue for me. How do I tell what version I am playing and update it?
  • Chicken_SlayerChicken_Slayer Posts: 9,575 Superstar
    Hi @MNeal3 Mia is on leave at the moment so I will try to help. 
    Just to confirm you are playing via the browser not the windows 10 app?
    Could I ask you to clear your cache and cookies and see if that helps. If you are not sure you can find out how to do that here

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    Then please come back and let me know if its worked or not :)
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  • MNeal3MNeal3 Posts: 11
    Playing thru facebook bubblewitch app, cleared cookies and cache and still not corrected
  • Chicken_SlayerChicken_Slayer Posts: 9,575 Superstar
    Thank you for them, I will pass it over to the acting CM while Mia is away. I know we had this issue a while back on mobile so they maybe need to look at this one too :) 
    You can find out more about our Superstars here

    Please give us an accept all lives button! Vote here


    I am Chicken Slayer.  Farm Heroes addict slaying Chickens since 2013. Wife, Mother, Blogger, Youtuber,  all while endlessly trying to defeat an evil raccoon or the children. Younger versions of their dad and I. We have no chance! 
  • MNeal3MNeal3 Posts: 11
    Thank you! I really appreciate all the help.
  • Chicken_SlayerChicken_Slayer Posts: 9,575 Superstar
    You are welcome, if the game is not behaving properly, you won't enjoy it and we don't want that! I have sent her a message so I will let you know as soon as I hear anything if she doesn't sneak here first :) 
    You can find out more about our Superstars here

    Please give us an accept all lives button! Vote here


    I am Chicken Slayer.  Farm Heroes addict slaying Chickens since 2013. Wife, Mother, Blogger, Youtuber,  all while endlessly trying to defeat an evil raccoon or the children. Younger versions of their dad and I. We have no chance! 
  • Jelly JennyJelly Jenny Posts: 1,774 Community Moderator
    Hi @MNeal3 :waving:

    This issue with reduced rewards for badges turned out to be a bit more complex thank expected - the game team hasn't been able to resolve it just quite yet.

    I understand that it's a frustrating issue to have but perhaps you would like to try out a workaround: You shouldn't have issues with these rewards on mobile or if you have a Windows 10 app you can download the app version from the Microsoft Store. 

    I have sent a little compensation your way too. :) 

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  • Chicken_SlayerChicken_Slayer Posts: 9,575 Superstar
    woohoo awesome!!
    You can find out more about our Superstars here

    Please give us an accept all lives button! Vote here


    I am Chicken Slayer.  Farm Heroes addict slaying Chickens since 2013. Wife, Mother, Blogger, Youtuber,  all while endlessly trying to defeat an evil raccoon or the children. Younger versions of their dad and I. We have no chance! 
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