The Community in more languages
Now the forum welcomes more languages.
You'll see a green translate button in comments and discussions to turn them into English
🎁 Win prizes and badges! Find out how HERE!
🌟 Introducing new community titles and rewards – your Road to Legend starts HERE! 🌟
🔮ENDED Gold on offer in spot the difference 🙄 ENDED
Comments
-
Good morning @PrettyBubbles
My ID is Stella_1 which may be the problem. BW3 Support has also had trouble restoring 20 Gold Bars on the Tricksies Game as well. See attached screenshot.
- On Oct 3, 2023, at 5:24 AM, Support <replyto.bubblewitch3@king.com> wrote:
- Hi Stella, !Thank you for reaching out to King Player Support about this issue you're experiencing.
- I will be more than happy to explain our efforts to resolve this issue with Tricksies Party. While we are doing our very best to always keep everything running smoothly, some things lie outside of King's scope.
- Because this is one of them, even though we have tried vigorously to fix it, there is no patch for this right now.
- Creating the best gaming experience for you is our priority, so we’re sorry we couldn't do more.
- In the meantime, I’ve already credited your account with the following items:
- 20 Gold Bars
- We hope this goes a little way to making up for the disruption this issue may have caused.
- Your understanding is truly appreciated. I hope you have a delightful day, Stella!
- *I will soon send you a quick feedback survey so that you can rate the assistance that I personally provided you with. Please take a moment to share your experience, it will mean a great deal to me. Thank you in advance.
- If your issue hasn't been resolved, please disregard the evaluation and reply back to this message. ❗
- Kind regards,
- Keara
- King Player Support
I could really use some help here as I am not sure what the problem is that I am having.
Appreciate all you can do and thank you for your help and time.
Stella_1
-
