Ad won’t play

sephina

Sometimes when I’m watching ads for more bubbles, I just get a black screen with an x in the corner. I wait for awhile, but nothing happens. When I press the x the game ends as if I didn’t watch an ad. Why is this happening? It’s very frustrating.

PrettyBubbles

https://community.king.com/en/bubble-witch-saga/discussion/430456/ad-won-t-play

Hi my friend welcome

The ads can be very temperamental please try checking for any pending updates and clearing the cache from your device settings menu and choose apps

Now log out and leave your device off for a moment or two let's see if this resets it for you 💓

sephina

This did not work

PrettyBubbles

https://community.king.com/en/bubble-witch-saga/discussion/comment/2910260#Comment_2910260

Hi Ok my friend if the reset hasn't worked it has to be a connection issue

Within the game we are not currently experiencing any connection issues

The last thing we recommend would be an uninstall but you need to think about it as you would loose any boosters

If you go ahead any saved progress will return sometimes after playing 1 level then closing the game and restarting your device 💓