star cat rewards not working

twosisters

For days, I have not been able to collect my rewards in star cats. When I click on "claim" button, nothing happens. My "amulets" keep adding up but I do not advance to next reward either? Have never had this problem. Notified king about the problem and they told me to contact the "community"? I told them this was there bug. Anyone else having this problem?

PrettyBubbles

https://community.king.com/en/bubble-witch-saga/discussion/457125/star-cat-rewards-not-working

Hi my friend welcome to our friendly BW3 family 👪 it's lovely to meet you

Yes we have had a couple of players report this issue

I have raised it with my cm and awaiting feedback

In the meantime time please check you have no pending updates and a good Internet connection with at least 2gig of free memory

Select settings from your device then apps then clear the in game cache and leave your device off for a moment or two let's see if this resets it for you

Please come back and let me know how you get on it will be very helpful 💓

andreah1

I also have this issue. I play on pc - so checked for updates in the Microsoft store and there were none. Hoping you can fix this issue soon! Not sure how I can clear cache through the store, I looked and didn't find anything.

PrettyBubbles

https://community.king.com/en/bubble-witch-saga/discussion/comment/3103447#Comment_3103447

Hi my friend are you playing via Facebook 💓

andreah1

https://community.king.com/en/bubble-witch-saga/discussion/comment/3103617#Comment_3103617

No, I use a king log in.

PrettyBubbles

https://community.king.com/en/bubble-witch-saga/discussion/comment/3104128#Comment_3104128

Thank you for letting me know 💓

Stichting_NoFap

I just wanted to mention having the same problem.

PrettyBubbles

https://community.king.com/en/bubble-witch-saga/discussion/comment/3105064#Comment_3105064

Thank you for reporting my friend 💓

PrettyBubbles

Hi my friends a new league has now started and my amulet rewards are working on my android mobile

Can you please let me know if all is good with you guys 💓

andreah1

I won't be able to check until later - (at least 10-11 hours from now) but will let you know. I can say that this problem has been with me for the last TWO leagues so I don't expect a change. :(

PrettyBubbles

https://community.king.com/en/bubble-witch-saga/discussion/comment/3105174#Comment_3105174

Yes its been the same for me my friend

Ok looking forward to your update I have my fingers crossed 🤞 for you 💓