The Community in more languages
Now the forum welcomes more languages.
You'll see a green translate button in comments and discussions to turn them into English
Ho and welcome to the BW3 family. So sorry you are having this problem. Lets do a soft reset. Log out of your game (Do Not delete your app) and let it set a few seconds. Then log back in with your email and your password.
Updates: Make sure you have the latest game and device updates 💕