And now this 🙄

DU123

Another owl level (8598) with the same old problem. Released all the owls that were on the screen, none left to release, yet there's very obviously one missing (unless the actual issue here is that there should only be 99 owls to release and not 100) The game then freezes and you have to force close the app (clear cache) to get out of it.

I've had to shut the game down twice running on this level, lost the gold pin first time around because of it, then did it a second time only for it to do the exact same thing.

Any chance of the studio sorting this out once and for all? It's been going on for as long as i have been playing, always the owl levels.

And of course it means i can't get past this level, it'll probably happen a third time if i try again.

EDIT: Ok, tried a few more times and there's more than one issue. As well as only being 99 owls instead of 100, the game completely freezes every single time you use all your bubbles up. It happens even if you only release half the owls, it freezes. I give up 🤦‍♀️

PrettyBubbles

https://community.king.com/en/bubble-witch-saga/discussion/492628/and-now-this

Sorry to hear you are having this issue

I have raised it for you 💓

CaramelKat

Hi @DU123 I'm sorry to hear that your level 8598 is causing these issues and thank you for your thorough explanation of this.

I would like to ask that you please try the following and let us know if you still have this issue:

• Update the Game: Ensure the game is updated to the latest version.
  
• Clear Cache:
  Go to Settings > Apps > The game > Storage > Clear Cache.
  

If the issue is ongoing, please reach out to our support team to look into this: https://soporto.king.com/contact