Bubble Witch says no connection

herbmat · August 2020

I’m not having any internet connection problems. Candy Crush is working fine. I have had this message for the past 3 days. Thanks

johamilton · August 2020

@herbmat Woo Hooo so glad to hear that! We are kind of lost when we don't have our games. So happy you are playing now.

johamilton · August 2020

https://community.king.com/en/bubble-witch-saga/discussion/309968/bubble-witch-says-no-connection

Hi @herbmat . Please try this. It has helped me and others. I know it is not fun when you can’t play, so hope it works for you

UPDATE...I now have BWS3 on my phone. I decided what the heck, I deleted the game. Put the app back on my phone . It opened up after logging in at level 1 and I was on 830. I logged back out. And logged back in and it worked

herbmat · August 2020

I wasn’t clear I am using BWS3. Any idea how to get it to connect to the internet?

rajdeeptb · August 2020

https://community.king.com/en/bubble-witch-saga/discussion/comment/1018572#Comment_1018572

Hi dear

Please Clean Cache Files Of Your Device log out from game and reboot the device and try to connect after some time.

Hope This helps.

@KimElston

PrettyBubbles · August 2020

Hi @herbmat have you followed the usefull tips that have been passed onto you before we go further 👍🙂

herbmat · August 2020

I closed the game and shut down my phone. Left it off for a long time before powering back on. When I opened BWS3 it is still not connecting. Is there something more I need to do to fully log off (right now I’m just using my phone’s home button to shut the game window.

johamilton · August 2020

https://community.king.com/en/bubble-witch-saga/discussion/comment/1020569#Comment_1020569

@herbmat , it is up to you, but I deleted the app then put it back in. Signed in and it started me at Level 1. I then signed out and signed back in and I was then at the correct levels in the 800's. I will say though, it is possible when doing that, you might loose and extras that you might have. So up to you.

herbmat · August 2020

Thanks for all the help and suggestions. I deleted and reinstalled the game and that fixed it. I did lose the past few levels that I’d played, but not too bad.

PrettyBubbles · August 2020

That's good to hear. A tip if you have to follow that process is after its done log out of the game and turn your device off and on that can most times restore your progress as long as you're game is saved before you do it 👍🙂

johamilton · August 2020

@herbmat Woo Hooo so glad to hear that! We are kind of lost when we don't have our games. So happy you are playing now.

Bubble Witch says no connection

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