Where are my gold bars ?

Question

I purchased my gold bars, it took money out of my account and they are no where to be found. I even looked in the other Bubble Witch Saga games. I turned Ipad off and on. Deleted it, reloaded still nothing.

aijaziqbal · Answer

https://community.king.com/en/bubble-witch-saga/discussion/314026/where-are-my-gold-bars

Hi and welcome to the community.

Very sorry about that. Unfortunately community dont deal with purchase or purchase related issues as it involves your personal information but dont worry. You need to contact directly player support from the settings of your game application. By contacting directly from your game will give access to player support of your purchase history for last 90 days and they will refund you the goldbars immediately.

You may also contact them with this link.

https://soporto.king.com/contact

You need your game id for this.

https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-game-user-id-and-where-can-i-find-it

Thanks and all the best.😀