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⛔️ Temporary game issues on the 27th of October!
Hello Witches and Wizards,
We are experiencing a temporary server issue that is affecting many of our games at the moment.
This issue may give various error messages when playing on Facebook or on King.com and stop the games to load properly.
Connection issues with your game account and purchases on mobile devices and via the Windows app are also affected by this. Our Help Center pages and Player Support contact form are also affected. Therefore you may experience loading issues when finding an article or contacting Player Support.
We are working on a fix and to get everything back on track and counting on having this sorted out shortly.
Thanks for your patience!
*Last Update: 13:20 CET
We are starting to see the game getting back to normal again Whoop Whoop 🥳
If you lost any purchased items or game progress, please email Player Support after the issue has been fixed to get all lost purchases restored 👍
Thank you all for your patience and let's get back to the Magic 🔮
Comments
@PrettyBubbles & @johamilton
Heads up 😉
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1 · 1Helpful Woah! Sweet Love HahaOk gotcha 👍⭐
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0 · Helpful Woah! Sweet Love HahaIm loosing all my rewards....its unfair.......i can't even buy anything.....this second time....
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0 · Helpful Woah! Sweet Love HahaI lost all my rewards which had up to 30 in some of them. So played again and started to rebuild up my rewards to have them disappear again!!!! So angry. How can we get these back? It’s so hard to get them in the harder levels so I don’t even want to play anymore. 😤
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0 · Helpful Woah! Sweet Love HahaOh noooo...It's messing with my morning wake up routine...but I understand these things happen with technology. A lot of people are missing out on rewards and don't have the option to buy more bubbles if they run out before passing a level costing them a life. We're all in the same boat.
I've played bubble Witch 3 for years and rarely do these things happen. I can't imagine what it takes on the back end to keep this game running smoothly. Overall it's still the best bubble game out there IMO (the only game I play anymore). Unfortunately things happen. It will get fixed.
Last night my son's and I found out their dad has Liver Cancer and not much longer to live. Game problems are a small bump in the road. Yet frustrating none the less. Always look at the bigger picture. 😘
Good luck everyone!
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1 · Helpful Woah! 1Sweet Love HahaEdited by CM: 🤔 Oops! Please repost in English so everyone can understand
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0 · Helpful Woah! Sweet Love HahaGreat news all 🤗
Although the issue we have been experiencing is not fully solved yet, you should all be able to load and play the game now!
Please let us know if you are able to play 😉
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3 · 3Helpful Woah! Sweet Love HahaI'm able to load and play. Also all the awards/winnings I couldn't get earlier were given to me at login.
Thank you!
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1 · Helpful Woah! 1Sweet Love HahaThanks for the update @QueenB . I just checked and my game is up and running. 😉
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0 · Helpful Woah! Sweet Love HahaIm loosing all my rewards....its unfair.......i can't even buy anything.....this second time....
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0 · Helpful Woah! Sweet Love HahaHi @LINDARAZOR1 please can you check you PMs I have responded to your last message 👍⭐
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1 · Helpful Woah! 1Sweet Love Haha- Report
0 · Helpful Woah! Sweet Love HahaHi @Gisa77 have you tried this
First select the square box at the bottom of your newly selected post 2nd from the left and then select your files lastly select the image you want to post and will then load into your post 👍⭐
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1 · 1Helpful Woah! Sweet Love HahaHi @PrettyBubbles I continue to get error messages both in my game & in the community. In my game I lost several boosters & 9 gold bars & I have submitted 3 entries for the Win Gold Bars Halloween contest & I am getting a Draft not found message each time that I try to post. Also, I was stuck in the Wedding challenge & had to complete 3 chapters before exiting which cost me boosters & the Fairy Path rewards. It's all been very frustrating! Hoping you can help. Thank you.
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0 · Helpful Woah! Sweet Love HahaHi @MicheleHogg yes there has been a few glitches lately but hopefully all will be back to normal soon
In the meantime its worth trying clear cash logging out turning your device off a few times
The other option is uninstall but as you know you will loose any boosters
If any of your boosters were purchased then please use the contact us tab at the bottom of the page as they can check your purchases and reimburse you👍⭐
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2 · 1Helpful Woah! Sweet 1Love Haha