Lost progress

Hi @SuperBlonde2000 🙋‍♀️ Welcome

Sorry to hear that did you re install your game or move devices as this general happens if you have done one or other

If you send me your game ID I can see what we can do to restore your levels manually

You can find this by selecting profile then tap the king icon at the top this will reveal your ID 👍⭐

Hi @SuperBlonde2000 You won't find it by selecting your avatar

If you are using a mobile you need to select the cogg wheel bottom left then select profile or connect then tap the word king at the top this will reveal your ID

If you use Facebook open the game on Facebook on your computer and scroll down the page all the way to the bottom and locate the "Find my ID" right under the ad. Its very small

If on a PC open the game and tap the blue 'Account' button on the Start Menu. Then on your account page, double tap the  king logo above... ...and voilà, the logo should then disappear to reveal your Game ID.

You should now have all the information needed to find your Game ID 👍⭐

@SuperBlonde2000 ok well done on finding your ID

We will check this out and see what we can do for you 👍⭐