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cropper22
cropper22 Posts: 2

Level 1
in Support

My site has been down for 6 days. When is it going to be fixed>

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Answers

  • PrettyBubbles
    PrettyBubbles Posts: 26,608

    Hi @cropper22 Welcome

    Can you tell me a little more as you mention the site is down but have logged in here.

    Is it just game related

    Once you explain a little more I can then help you better 👍⭐

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  • cropper22
    cropper22 Posts: 2

    Level 1

    It is game related. When clicking on the link, it says 

    You have experienced an error that we are working hard to fix.  

    Please try again in a moment


    This has been happening since they sent out an email 7 days ago to 

    play the game, because you have been popping so many bubbles.


    Just want my game back.

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  • PrettyBubbles
    PrettyBubbles Posts: 26,608

    Hi @cropper22 I have never known a players game play temporarily suspended because they have popped to many bubbles

    Have you tried logging out and turning your device off for a couple of minutes

    Who sent you this email

    Can you attach a copy here 👍

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