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PC Version - Magic Hat Tutorial Keeps Repeating After Each App Restart?
I'm using the PC / Windows version of BWS3. Every time I close the game and later open it back up and start playing again, the Magic Hat tutorial ALWAYS replays until I have gotten my first golden hat. After that, it won't play it again until my next restart.
I have seen people using the android version mention having this problem in the past.
Is this a known problem and/or is there a way to stop this from happening? It is not a show stopper by any means, but it is annoying.
Answers
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Hi @dragnilar!
Clearing the cache could help solve the issue. You mentioned you play through the W10 app? If yes, try this:
- Open Settings.
- Go to System > Apps > Apps & features.
- Find an app that you want to reset, and then click on Advanced options.
- Click the Reset button.
If it's through the Facebook browser, try clearing the browser cache or test a different one and see if the same thing happens.
Let us know how it goes 👍
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It should not affect your game progress, Gold bars, or the items you have saved up. However, in some cases, some boosters might get lost but that is easy for us to get the Player Support team to compensate back if it happens 😉
As for lives, we won't be able to restore them as it's an in game feature that only friends can provide.
