Freezes when I try to purchase spells or gold bars.

I have installed BWS3 on my laptop and lost all of my progress. After accepting that I started over and I mistakenly selected the option to buy spells/bars. I cancelled it bc it was in error on my part. Now I can't buy anything. Every time I try it freezes at the turning circle stage. I minimize the window and it completes loading and says that I cancelled the purchase. Same exact thing happens every time. Can anyone help me with this so I can buy things? Note: I have reinstalled 3 times to no avail.