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Freezes when I try to purchase spells or gold bars.

TimMcCoy
TimMcCoy Posts: 3

Level 1

edited June 2022 in Support

I have installed BWS3 on my laptop and lost all of my progress. After accepting that I started over and I mistakenly selected the option to buy spells/bars. I cancelled it bc it was in error on my part. Now I can't buy anything. Every time I try it freezes at the turning circle stage. I minimize the window and it completes loading and says that I cancelled the purchase. Same exact thing happens every time. Can anyone help me with this so I can buy things? Note: I have reinstalled 3 times to no avail.

Answers

  • PrettyBubbles
    PrettyBubbles Posts: 26,649

    Hi @TimMcCoy sorry to hear that can you first answer a couple of questions so I can help you further

    What device was you previously using and could you purchase with that device

    Have you installed with windows 10

    Do you definitely have an account attached to your game to enable you to purchase 👍

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