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How can I restore my progress on my home?

danadane419
danadane419 Posts: 5

Level 1

I have lost most of the progress on my home

Answers

  • PrettyBubbles
    PrettyBubbles Posts: 27,160

    Hi @danadane419 sorry to hear that

    Can you explain a bit more so I can help you further

    When you say you have lost progress what have you actually lost

    Did you uninstall or change phones

    What model phone are you using

    Also please provide your game ID as we will need this to check your account

    You can find this by selecting the 3 dashes bottom left of the main page then select profile then tap the word king at the top of the page 👍⭐

  • danadane419
    danadane419 Posts: 5

    Level 1

    I am using an iPhone and yes the app was deleted and reinstalled. However it saved my progress as far as what level I'm on but not with all my upgrades for my house. Also I don't have a lot of friends in my list anymore when it come to viewing their homes

  • danadane419
    danadane419 Posts: 5

    Level 1

    Also I cannot find the ID your talking about

  • danadane419
    danadane419 Posts: 5

    Level 1

    Find it

  • PrettyBubbles
    PrettyBubbles Posts: 27,160

    Hi @danadane419 If you uninstall you will loose your build progress and any boosters

    Your friends houses list will build back up as you start rebuilding Stella's house 👍⭐

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