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I am playing the side game with the dragon. Every time I make good progress, leave the game for a bit and return, I am back to the beginning. I lose all my credits and rewards. I will not spend my money on this game any more.
Hi Guy Mic,
Please delete the app and reinstall it afterwards.
(So far, this doesn´t seem to be done yet on your device :-)
This will definitely solve your issue.
Kindest regards,
Tony - King Care Team
Thank you for your details, answer and screenshot.
At times there can be a 48 hour delay in our answers. We are here to provide support during all 365 days, however, at times, we enjoy a weekend, as in 2 days off in a row. This is what occurred here :-)
Please specify what version of Bubble Witch 3 Saga you got installed. I will forward all the information to our Game Studio so they can investigate. I will keep you informed here.
Thanks again and have a great day,
Replied in both spots but no Tony. *sigh*
Thank you very much for commenting here on this thread on King Care.
I guess you refer to your original question here; https://care.king.com/en/bubble-witch-3-saga/how-can-i-delete-treasure-cave-special-event.
Could you please upload a screenshot of what you describe and also specify make and model of the device you play on, as well as the software version you got installed?
Hey tony, how about answering my technical issue that has lingered on for over a month or two?
Hi Kaykaysc,
Thank you for posting this here on King Care.
I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.
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Everything has been working fine until I finished the race I won second but when I open my game it shows half the screen and it won't let me collect it I've tried closing and reopen and nothing working
n Leo's Cup, instead of increasing, the score decreases every time you pass a level. I have reported the problem several times but have not received any response.
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…